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Forums Using DNN Platform Administration and Configuration

Adding Salesforce chat widgets to Page running in DNN Version: 08.02.00 (689) Errors

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Karthik D
New Around Here
Posts: 3
New Around Here
12/23/2021 1:21 PM


We are trying to add a salesforce widget to our existing page in DNN Version: 08.02.00 (689). This code is working if its added to a html page or aspx page also. But when adding the same javascript code using HTML modules->Module Settings->Footer section, Or i even put that script in the default.aspx page present in the root. I do see the button comming up, when we click on the chat button its showing following errors in the console

Uncaught TypeError: Cannot redefine property: innerHTML
    at defineProperties ()
    at aura_prod.js:10
    at aura_prod.js:10
lightning.out.delegate.js?v=7FPkrq_-upw5gdD4giTZpg:178 Uncaught TypeError: Cannot read properties of undefined (reading 'isEmpty')
    at HTMLScriptElement. (lightning.out.delegate.js?v=7FPkrq_-upw5gdD4giTZpg:178)

These javascripts are external, i beleive salesforce uses them. 

Should we add some javascript in headers before we call the salesforce chat widget code?

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