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Forums Using DNN Platform Administration and Configuration

CK Editor Error

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Joe Craig
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12/1/2022 12:49 AM

DNN 9.10.1

Whenever there is an attempt to open the CK Editor in a module or the HTML Editor Settings in the Persona Bar, an exception similar to this is thrown.

Basically is says: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED).

Where would I look to fix this?

 

AbsoluteURL:/API/personaBar/UserSettings/UpdateUserSettings

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:b6a836c4-223b-486c-b03d-04dc8fe32d9e

AssemblyVersion:

PortalId:-1

UserId:-1

TabId:-1

RawUrl:

Referrer:

UserAgent:

ExceptionHash:hvU2GG+oXJsoO15GSkh7pkUkcO4=

Message:Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

StackTrace:

   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
   at Microsoft.Win32.Fusion.ReadCache(ArrayList alAssems, String name, UInt32 nFlag)
   at System.Reflection.RuntimeAssembly.EnumerateCache(AssemblyName partialName)
   at System.Reflection.RuntimeAssembly.LoadWithPartialNameInternal(AssemblyName an, Evidence securityEvidence, StackCrawlMark& stackMark)
   at System.Reflection.Assembly.LoadWithPartialName(String partialName, Evidence securityEvidence)
   at System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract)
   at System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace)
   at DotNetNuke.Common.Utilities.XmlUtils.SerializeDictionary(IDictionary source, String rootName)
   at DotNetNuke.Services.Personalization.PersonalizationController.SaveProfile(PersonalizationInfo personalization, Int32 userId, Int32 portalId)
   at Dnn.PersonaBar.UI.Services.UserSettingsController.UpdateUserSettings(IDictionary`2 settings)

 

InnerMessage:

InnerStackTrace:


 

 

Source:mscorlib

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:

Server Name: ws207

Michael Tobisch
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12/1/2022 10:50 AM
I'm sure you did, but please double check the permissions in the file system...

Happy DNNing!
Michael

Michael Tobisch
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Will Strohl
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12/1/2022 1:03 PM
Yes, in addition to ensuring the application pool user has appropriate Modify/Full permissions (depending on the environment), you'll want to be sure that IIS_IUSRS has read access as well for critical static files (e.g., JS, CSS, HTML, images, etc.).

Once you change any permissions, restart the application pool before you test again and clear cache if you have a CDN in front of it.

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