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Forums Using DNN Platform Administration and Configuration

Defaul Pages not accesiable 9.1.1.1

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Jeffwest1
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Posts: 58
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12/24/2019 6:48 AM

I have an upgraded site up and running, however when i try and look at the default pages i get the error

'There was an error retrieving your content. Please check your internet connection'

This happens when not only connecting via my intranet (This is a internal site only), but also when i go to the server that it sits on and run it from there.

I have seen some posts about this in earlier versins, and other about the search page being removed, which it hasn't, so I am stumped, no errors are in the log file either which is really confusing.

Anyone get this and solve it, would really like to have this working.

Tycho de Waard (SU)
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12/27/2019 6:02 AM
Is there anything in the log / browser console?
And are you on community edition or Evoq?
Jeffwest1
Growing Member
Posts: 58
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1/7/2020 6:43 AM

Nothing in the logs that is helpful, although I do need to start looking at this again, to get SS working, so will re run and see what happens.

Jeffwest1
Growing Member
Posts: 58
Growing Member
1/7/2020 7:11 AM

So this is the error i see in the portal logs

2020-01-07 12:07:24,408 [SERVERNAME][Thread:21][ERROR] Dnn.PersonaBar.SiteSettings.Services.SiteSettingsController - System.NullReferenceException: Object reference not set to an instance of an object.
   at Dnn.PersonaBar.SiteSettings.Services.SiteSettingsController.GetDefaultPagesSettings(Nullable`1 portalId, String cultureCode)

1 suggestion i saw suggested updating the newtonsoft dll from 7 to at least 9, (upgraded to 10), so did that, but no difference, still fails every time

Joe Craig
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1/7/2020 10:59 AM
Which versions of DNN are you using? Where did you start? Which version did you use for upgrade.
Jeffwest1
Growing Member
Posts: 58
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1/15/2020 10:52 AM

Sorry Joe, somehow missed your questions.

Upgraded to platform 9.1.1, and have upgraded the base project to the same, I started at 7.2

jbooth59
New Around Here
Posts: 7
New Around Here
3/5/2020 4:30 PM
Has this been solved as I am extremely frustrated with this error. I have followed quite a few threads regarding this issue and still continue to receive the "There was an error retrieving your content. Please check your internet connection." (only on the Site Settings/Site Info and Site Settings/Site Behavior/Default Pages). This is on a brand new Dev site upgraded to 9.4.4. I noticed the error originally at the 9.1.1 version, but thought lets upgrade to see if a newer revision solved the issue.

When I look at chromes dev console I am getting:
https://wcsoht.com/API/Pe...=0&cultureCode=en-US 400
Which seems to be getting the portal ID correctly versus other posts where I have seen it be undefined.

I have tried the:
- Newtosoft.json fixes with no resolve
- removing the DesktopModules/Admin/Dnnpersonabar/Resourses/localresources.en-us.resources file with no resolve
- Permissions at the root with no resolve.
A variety of other fixes that have apparently fixed other users installations, but none have since fixed mine. Just can't come up with anything viable to alleviate this issue.

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