DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Default user icons missing for most users on most portals

 7 Replies
 1 Subscribed to this topic
 40 Subscribed to this forum
Sort:
Author
Messages
New Around Here
Posts: 11
New Around Here

For our super users we have the default profile icon shown 

For everyone else we have the below, can I fix this so everyone on all portals shows the default profile, until they change it.

Senior Member
Posts: 1607
Senior Member
MVP
MVP
You're an MVP!
New Poster
New Poster
Congrats on posting!

The broken image avatars definitely happen, but usually on older versions of DNN and they're usually the anonymous one like you've shown in your post by default.  However, changing the user avatar for a superuser really isn't something that is worth the time for most of us.  

Technically, superusers were never meant to be used for daily activities. Instead, they should be used sparingly, and only for tasks that require SU access.  

The primary reason is to protect the integrity and security of your website.  But, another really big and important reason is that superuser accounts don't technically have a user profile, as they were and will continue to be intended only for high-level administration purposes.  

If you wish to change the avatar for a superuser (or edit and maintain any other profile details), you'll first want to "demote" the superuser to being a normal user account.  Then, update the profile details.  If you wish the account to continue to be a superuser account, you'd then switch it back to being a superuser account.  

However, I'd suggest having as few superusers on your site as possible, and use them only when absolutely necessary.  (Oh, and maybe upgrade DNN, too.)  😎 

Advanced Member
Posts: 233
Advanced Member
4 Helpful Replier
Helpful Replier
Thanks for being such a helpful replier!
New Poster
New Poster
Congrats on posting!
4 Engaged Reader
Engaged Reader
You are an engaged reader!

Will, I think you’re misunderstanding the original post. Those are not anonymous users. I indeed see that issue myself on a new instance using a current DNN (9.13.5) release:

Behind the scenes there is a 403 error in browser console:

It hasn’t been concerning enough for me to report but it is a legitimate issue and should not be ignored since it’s annoying.

Here is a link to original issue that was fixed, but perhaps it’s still not working in some instances: https://github.com/dnnsof...Platform/issues/5805

Advanced Member
Posts: 233
Advanced Member
4 Helpful Replier
Helpful Replier
Thanks for being such a helpful replier!
New Poster
New Poster
Congrats on posting!
4 Engaged Reader
Engaged Reader
You are an engaged reader!
Brian,
Are you only seeing the broken images in the persona bar?
Is this on localhost?
Are you using multiple languages?
Advanced Member
Posts: 233
Advanced Member
4 Helpful Replier
Helpful Replier
Thanks for being such a helpful replier!
New Poster
New Poster
Congrats on posting!
4 Engaged Reader
Engaged Reader
You are an engaged reader!

Also see in journal

Senior Member
Posts: 1607
Senior Member
MVP
MVP
You're an MVP!
New Poster
New Poster
Congrats on posting!
Posted By johnhenley on 11/20/2024 5:38 AM

Will, I think you’re misunderstanding the original post. Those are not anonymous users.

I didn't mean to suggest that the users are anonymous, but the avatar is for that (until someone changes it on their own).  Maybe I could've used a different word.  :) 

 

New Around Here
Posts: 11
New Around Here

I was able to correct the issue.
I run 5 portals and on some of the portals it was working as you'd expect. I was displaying the broken image both in the admin UI and on the Member Directory page. I spun up a dev instance of DNN and compared the two and noticed the photo field in the user profiles settings was missing. I recreated the field in the portals and the photo functionality and the user profile placeholder photos has returned.

Now this is working

And I see this in the Member Directory plugin

 

Senior Member
Posts: 1607
Senior Member
MVP
MVP
You're an MVP!
New Poster
New Poster
Congrats on posting!

Thanks for the update!  💪🏽

These Forums are for the discussion of the open source CMS DNN platform and ecosystem.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy
  2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
  3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  5. No Flaming or Trolling.
  6. No Profanity, Racism, or Prejudice.
  7. Site Moderators have the final word on approving / removing a thread or post or comment.
  8. English language posting only, please.

Would you like to help us?

Awesome! Simply post in the forums using the link below and we'll get you started.

Get Involved