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Forums Using DNN Platform Administration and Configuration

Private registration and notify email

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progmr
New Around Here
Posts: 26
New Around Here
6/22/2021 5:13 AM

    Hi, I need to understand how work private registration and notify at admin (DNN 9.9.1)

    In Settings > Security > Account Members > Registration setting I define Private registration and flag on Receive New User Registration Notification

    In Settings > Security > Login Settings > Base login settings I define my Super User account like principal admin

    However, I've got other two admin user (role: Administrator) because I would notify them when a new user registry to site. Every admin users have got a personal email associated

    Now there is SMTP config

    I've tried both CoreMailProvider and MailKitMailProvider

    In Settings > Servers > Server settings > Server SMPT I've got this settings

    • Server SMTP mode: global
    • Server SMPT and port: smtp.office365.com:587
    • Connection limit: 1 (default value)
    • Max idle time: 0 (default value)
    • Max number batch message: 50 (default value)
    • SMTP user: [email protected] (this is the same email linked to Super User account)
    • SMPT password: mypassword
    • Enable SSL SMTP: true
    • Host email: [email protected]

    Test settings SMTP mail sends good!

    Now there is the problem!

    Notify admin emails arrive with a lot of delay (from 1 hour to 12 hours): why? How can I debug this behavior?

    I try to change Super User email but I receive this error "System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.2.252 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message"

     

    Thanks for the help,

    progmr

    2
    Sebastian Leupold
    Veteran Member
    Posts: 542
    Veteran Member
    6/22/2021 10:36 PM
      Delay might be caused by Office365 SMTP server - DNN submits the message to the server immediately.
      DNN SMTP account needs to match an existing account on the O365 mail server - and that one must be able to send as specified FROM user. If you want to send to multiple admins, I suggest using email address of a shared mailbox group.
      1
      progmr
      New Around Here
      Posts: 26
      New Around Here
      6/28/2021 9:47 AM

        Hi Sebastian, thankyou for your response.

        Is there a way to debug the send action of DNN? My DNN host tell me that there isn't retard on Office 365...

        Best regards,

        progmr

        1
        Sebastian Leupold
        Veteran Member
        Posts: 542
        Veteran Member
        6/28/2021 6:44 PM
          you could install papercut (https://www.papercut-smtp.com/) and temporarily redirect your mails to this virtual SMTP server, to check the messages being sent.
          2
          progmr
          New Around Here
          Posts: 26
          New Around Here
          6/29/2021 3:07 AM

            Ok, thanks: this service show me there isn't retard during notify Super User. But there is retard during notify other admins

            Hypothesis: I would implement your hint "I suggest using email address of a shared mailbox group". Where I need to specify this new email in DNN?

            Another question: how to identify the sender of the email notify new registration to the admin: is it the email associated to the Super User account?

            Thanks for your patience,

            progmr

            1
            Michael Tobisch
            Veteran Member
            Posts: 1158
            Veteran Member
            6/29/2021 8:50 AM
              The sender address is the address of the "Primary Administrator", defined in Settings >> Security >> Login Settings >> Basic Login Settings.

              Happy DNNing!
              Michael

              Michael Tobisch
              DNN★MVP

              dnnWerk Austria
              DNN Connect
              3
              Sebastian Leupold
              Veteran Member
              Posts: 542
              Veteran Member
              6/29/2021 12:28 PM
                you'd admin group specify group (as recipient and sender) at the same settings Micheal mentioned above.
                1
                progmr
                New Around Here
                Posts: 26
                New Around Here
                7/13/2021 11:10 AM

                  Ok, thanks Sebastian and Michael

                  Is there some scheduled task that send notification email, like this? See this link

                  1
                  Sebastian Leupold
                  Veteran Member
                  Posts: 542
                  Veteran Member
                  7/13/2021 10:00 PM
                    AFAIR, registration notifications are always sent immediately, as there shouldn't be a larger number and those notifications should not be delayed.
                    1
                    progmr
                    New Around Here
                    Posts: 26
                    New Around Here
                    7/29/2021 6:01 AM

                      I think I found the solution: I change a Super User setting

                      • User menù and find your Super User (in my case, it is host)
                      • Show profile
                      • Edit profile > Communication tab
                      • Schedulation send email and change Notification Frequency Digest (from 1h to immediatly)

                      I do this for every user with Admin role

                      Thanks all for your support

                      2
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