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SSL Not working

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skadera

New Around Here

Posts: 16

7/26/2024 5:41 PM

Hi,

I have a DNN site that is throwing this SSL error: "This site can't provide a secure connection."

I have SSL enabled. We are sharing an SSL Certificate across multiple domains and subdomains.

You can find the site here: https://www.durangoconcerts.com/

I think most users that encounter issues are trying to access the site from http://durangoconcerts.com

We have the aliases set up to redirect from durangoconcerts.com to www.durangoconcerts.com.

Any idea why this would be an issue?

Mariette Knap (SU)

Advanced Member

Posts: 178

Helpful Replier

New Poster

Engaged Reader

Avid Reader

7/27/2024 12:36 AM

It works for me just fine. But is does not redirect to www.

Justin C

Growing Member

Posts: 55

7/27/2024 7:52 PM

http://durangoconcerts.com/ also works for me, redirects to https://www.durangoconcerts.com without error and a valid SSL

Mariette Knap (SU)

Advanced Member

Posts: 178

Helpful Replier

New Poster

Engaged Reader

Avid Reader

7/28/2024 1:08 AM

Yes, it also redirects to www for me but Chrome removes that in the address bar so I did not see it the first time.

Will Strohl

Senior Member

Posts: 1607

MVP

New Poster

8/14/2024 7:12 PM

Same result for me, as the others. 😊

Will Strohl
Founder & CEO, Upendo Ventures

🛠️ Have a DNN Project? | 🛡️ Need SLA-based DNN Support?

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James Clarkson

Growing Member

Posts: 87

8/14/2024 7:48 PM

I can reliably access https://www.durangoconcerts.com/ ok in these browsers:
Brave Version 1.68.141 Chromium: 127.0.6533.120 (Official Build) (64-bit)
Firefox 129.0.1 (64-bit)

But NOT on these browsers:
Microsoft Edge for Business Version 127.0.2651.98 (Official build) (64-bit)
Google Chrome Version 127.0.6533.120 (Official Build) (32-bit)
Opera One(version: 112.0.5197.53) Chromium version:126.0.6478.226 (64-bit)

where I get a mix of these errors:
ERR_CONNECTION_CLOSED
ERR_CONNECTION_RESET
ERR_SSL_PROTOCOL_ERROR

Could it be due to different timing in different browsers which then cache the first (or last) result?

Daniel Valadas

Veteran Member

Posts: 352

Helpful Replier

MVP

Engaged Reader

Avid Reader

8/14/2024 10:58 PM

Hmm, what about maybe some browser plugin getting in the way, can you try incognito mode on the browsers that are not working.

James Clarkson

Growing Member

Posts: 87

8/15/2024 11:04 AM

Same errors from those browsers when in incognito mode. However, Opera in VPN mode did reach the site. I then tried when connecting through Proton VPN and ALL the browsers then reached the site. Odd.

Daniel Valadas

Veteran Member

Posts: 352

Helpful Replier

MVP

Engaged Reader

Avid Reader

8/15/2024 3:15 PM

Maybe some proxy or cache or some such... Very strange

James Clarkson

Growing Member

Posts: 87

8/15/2024 5:35 PM

The ssl cert itself seems odd - "chain issues - contains anchor". See www.ssllabs.com/ssltest/analyze.htm...ncerts.com

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