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"Sync This Folder & Subfolders" Not Completing

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thx1200

New Around Here



Posts:7
New Around Here




10/22/2023 11:14 PM

    I cleaned up a bunch of spam users by deleting them and purging them.  I was left with a huge number of "user" folders with several GB of profile pics.  I cleaned all of that up manually, and am trying to run "Sync This Folder & Subfolders."  I run it and it times out, but I figured it might still be running in the background.  I can see w3wp.exe using CPU resources.  After 24 hours, nothing has moved in the portal -- I still see the same old folders not present in the actual file system.  How do I get the file system back in sync?






    Will Strohl

    Veteran Member



    Posts:1254
    Veteran Member




    10/23/2023 10:25 AM
      This might simply be an instance where there was so much data to sync, that you may need to just do it over and over again before it finally finishes.
      Will Strohl

      Upendo Ventures Was my answer helpful to you? Please... Sponsor Us On GitHub ;)
      DNN experts since 2003 | We Build LOTS of DNN stuff...
      DNN-based E-Commerce w/ Hotcakes Commerce





      thx1200

      New Around Here



      Posts:7
      New Around Here




      10/23/2023 11:27 PM

        Thanks.  I disabled the IIS app pool automatic reset and it's been going now for about 30 hours.  I see progress, but it's very slow.  I'll keep waiting it out and maybe ping the community again if it gets stuck.  I think it stopped the other day due to the afforementioned app pool reset.






        Will Strohl

        Veteran Member



        Posts:1254
        Veteran Member




        10/24/2023 10:49 AM
          With there being this many files to sync, there may be a need after this to use a cloud folder provider or the built-in Azure Storage Connector to make this kind of scenario easier to maintain in the future. Such a thing won't help you today though. This is mostly because moving to one of those two other use cases will involve changing links everywhere too.
          Will Strohl

          Upendo Ventures Was my answer helpful to you? Please... Sponsor Us On GitHub ;)
          DNN experts since 2003 | We Build LOTS of DNN stuff...
          DNN-based E-Commerce w/ Hotcakes Commerce
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