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Not able to update the module with DNN 9.6.2

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New Around Here
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I have a site running on DNN 9.6.2 and here when I am trying to update the already installed module by following the below steps, its completing the installation without any errors, but not installing the latest updates to the module. I am trying to update my Custom Skins module here, its not working for any of the modules (i.e.,javascript libraries)

Steps Followed:

1. I have added the .zip file which is having updated content to "path_to_my_site \Install\Skin" folder location.

2. Then I have executed below URL to run the resource installation: (I had already added the install.aspx, DotNetNuke.install.config.resources and DotNetNuke.install.config files in Install folder as the DNN latest version does nt provide these files by itself.)

URL_of_my_site/Install/Install.aspx?mode=installresources

3. The above command does not give any error and gives message of Installation Complete, BUT after that when I checked, the latest files were not present there.

This is breaking the deployment to this site. Can anyone please guide me what to do here to solve this issue?

New Around Here
Posts: 19
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Hi Maya,

If it is just a skin or theme package you are updating, you can overwrite the files in the directory of the skin (usually /Portals/_default/Skins/ or /Portals//Skins/. As long as there are no DLLs included in the theme .zip file, just unzip in the correct directory and your new JS assets will be available.

Otherwise, you can also install the package as a regular extension by clicking on Admin > Extensions > Install new extension, followed by uploading it as you would any other module or library.

Hope this helps.
Paras Daryanani

Celestify

Celestify - we build digital ecosystems.
New Around Here
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New Around Here

No, this happens for everything, modules as well. I am running TeamCity deployment where it is deploying new modules/libraries/skin .zip by itself to the site.

I dont want to update it manually by installing extension. 

Any idea of the root cause and solution?

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When you say "no errors" have you also checked the log4net logs? The are in /portals/_default/logs.
New Around Here
Posts: 19
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Yes Joe,

I have checked in the logs and it doesnt have any errors in it. Just information logs as below:

2020-12-07 11:33:01,080 [ICPL12967][Thread:6][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Created. Path: C:\trustme\Install\Skin\test_00.00.02_Install.zip
2020-12-07 11:33:01,087 [ICPL12967][Thread:28][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Changed. Path: C:\trustme\Install\Skin\test_00.00.02_Install.zip
2020-12-07 11:33:01,092 [ICPL12967][Thread:28][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Changed. Path: C:\trustme\Install\Skin\test_00.00.02_Install.zip
2020-12-07 11:33:01,133 [ICPL12967][Thread:29][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Changed. Path: C:\trustme\Install\Skin
2020-12-07 11:33:06,464 [ICPL12967][Thread:6][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Deleted. Path: C:\trustme\Install\Skin\test_00.00.02_Install.zip
2020-12-07 11:33:07,466 [ICPL12967][Thread:29][INFO] DotNetNuke.Web.Common.Internal.DotNetNukeShutdownOverload - Watcher Activity: Changed. Path: C:\trustme\Install\Skin

Thats why I am suspecting that something is stopping this installation file to get installed. BUT WHAT?? :(

If anyone can guide me through the solution/rootcause, it would be great. Thanks.

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Posted By Maya Trivedi on 03 Dec 2020 08:09 AM

I have a site running on DNN 9.6.2 and here when I am trying to update the already installed module by following the below steps, its completing the installation without any errors, but not installing the latest updates to the module. I am trying to update my Custom Skins module here, its not working for any of the modules (i.e.,javascript libraries)

Steps Followed:

1. I have added the .zip file which is having updated content to "path_to_my_site \Install\Skin" folder location.

2. Then I have executed below URL to run the resource installation: (I had already added the install.aspx, DotNetNuke.install.config.resources and DotNetNuke.install.config files in Install folder as the DNN latest version does nt provide these files by itself.)

URL_of_my_site/Install/Install.aspx?mode=installresources

3. The above command does not give any error and gives message of Installation Complete, BUT after that when I checked, the latest files were not present there.

This is breaking the deployment to this site. Can anyone please guide me what to do here to solve this issue?

Did you try using another extension , preferable one that comes with DNN?
I'm not sure if this is still supported TBH.

You should not forget that DNN removes these install files after installation for a reason.
Namely security, it's a potential access point for hackers.
So if you do this, make sure you remove the files from the install folder when you are "done".

 

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Maya,

I always only added the installation ZIP files in the folder /install/module, /install/skin etc., (after unzipping the DNN Upgrade package over the installation) and run URL_of_my_site/Install/Install.aspx?mode=upgrade. This always did the trick.

Happy DNNing!
Michael

Michael Tobisch
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New Around Here
Posts: 19
New Around Here

Thanks Michael,

BUT this is not working for me. After keeping .zip file to "install/skin" folder, I tried executing "URL_of_my_site/Install/Install.aspx?mode=upgrade" in browser BUT nothing is happening for me. The .zip also stays as it is only.

Is it working for you in DNN 9.6.2? If so then any pre-requisite which I need to follow?

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Again: did you try another package, to make sure it's not an issue of your packaging in DNN 9.6.2?

New Around Here
Posts: 19
New Around Here

Yes Timo,

I have tried for Javascript Libraries and even for Modules as well. Same result I am getting. Nothing is being installed and .zip gets removed. And no errors are getting logged in logs as well.  Just the information which I have already shared in my above comments.

 

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