Hello DNN Community. For some reason, we are currently unable to edit any pages on our DNN site that is using DNN version 08.00.04. I suspect something with the .NET framework is up. Maybe it was updated or something. I also tried to upgrade it to one version above (9.0) and when I start the upgrade process, it just sits there endlessly. Any help would be immensely appreciated. Thank you!
Thank you for your reply, Joe. So, basically, when an administrator or host account logs in, then clicks on the "Edit This Page" button or even the "Stay in Edit Mode" option, nothing happens. This happens on any page within the site that should be editable. It just sits there and does nothing when you are clicking on the button. However, when I go to the Admin menu and change something under Site Settings, no problems there. This is only when trying to edit a page. Is there some logfile I could check to see what's going on? Thank you!
You are correct Joe. Here is what I am seeing in the Console window:
GET https://www.mydomain.com/...a1e771326%3aaa288e2d net::ERR_ABORTED 404 dnn.js?cdv=97:1 Uncaught ReferenceError: Sys is not defined at dnn.js?cdv=97:1 (anonymous) @ dnn.js?cdv=97:1 dnn.jquery.js?cdv=97:4297 Uncaught ReferenceError: Sys is not defined at dnn.jquery.js?cdv=97:4297 at dnn.jquery.js?cdv=97:4300 (anonymous) @ dnn.jquery.js?cdv=97:4297 (anonymous) @ dnn.jquery.js?cdv=97:4300 ArchitecturalControl.aspx:368 Uncaught ReferenceError: Sys is not defined at ArchitecturalControl.aspx:368 (anonymous) @ ArchitecturalControl.aspx:368 ArchitecturalControl.aspx:2192 Uncaught ReferenceError: Sys is not defined at ArchitecturalControl.aspx:2192 (anonymous) @ ArchitecturalControl.aspx:2192 dnn.controlBar.js?cdv=97:1626 Uncaught TypeError: Cannot read property 'setCookie' of undefined at HTMLInputElement. (dnn.controlBar.js?cdv=97:1626) at HTMLInputElement.dispatch (jquery.js?cdv=97:3074) at HTMLInputElement.elemData.handle (jquery.js?cdv=97:2750) at Object.trigger (jquery.js?cdv=97:2986) at HTMLInputElement. (jquery.js?cdv=97:3677) at Function.each (jquery.js?cdv=97:648) at init.each (jquery.js?cdv=97:270) at init.trigger (jquery.js?cdv=97:3676) at init.jQuery.fn. [as change] (jquery.js?cdv=97:7403) at Object.dnn.controlBar.init (dnn.controlBar.js?cdv=97:1631)
How can I fix this?
I actually ended up fixing this particular issue by restoring a backup of the website from a few days ago. However, I still cannot seem to upgrade the website from 08.00.04 (226) to any version in the 9.0 realm. Any ideas? When I copy the 9.0 files over, and initiate the upgrade process like I am normally used to doing, it just sits there and does nothing. Thanks for any help and advice!
This is what is in the installer logfile, Joe.
05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Internals.Steps.BaseInstallationStep Applying Upgrade Script 08.00.04.01 05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\08.00.04.01.SqlDataProvider 05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\08.00.04.01.SqlDataProvider 05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Internals.Steps.BaseInstallationStep Applying Upgrade Script 09.00.00 05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\09.00.00.SqlDataProvider 05/09/2021 03:14:30 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start ExecuteScript:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\09.00.00.SqlDataProvider 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Internals.Steps.BaseInstallationStep Applying Upgrade Script 08.00.04.01 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\08.00.04.01.SqlDataProvider 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\08.00.04.01.SqlDataProvider 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Internals.Steps.BaseInstallationStep Applying Upgrade Script 09.00.00 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start UpgradeVersion:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\09.00.00.SqlDataProvider 05/09/2021 03:22:23 [INFO] DotNetNuke.Services.Upgrade.Upgrade Start ExecuteScript:D:\home\solterra-connect-DNN9\web\Providers\DataProviders\SqlDataProvider\09.00.00.SqlDataProvider
There is no benefit upgrading version number by number. Please follow the suggested upgrade path. Please make sure, your hosting environment meets requirements (Windows and .Net Framework version as well as version of SQL Server) for each version you are upgrading to.
Thank you Sebastian. I believe my problem is that I have SQL Server 2019 installed and I don't see that on the SQL Server compatibililty list.
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