Dave, that's a great idea! I tried this but unfourtunate I got the same results. Same "X" message error with no description.

Daniel I checked those tabs and this is what I found:

The fact you get an empty string makes me think you may have some localization issues, and that message is missing.

In your web config can you try to change ShowMissingKeys to true and retry, this will put (L) in front of all localized texts and (L)SomeKey to expose the key your may be missing. You can revert that back once it is tested. I used parenthesis here in place of square brackets or cloudflare blocks my reply :)

Daniel, unfortunately this website it's English only, I don't have localization enabled

Not sure if this helps, but this is the exact piece of code that gives the error:

Just out of curiosity, is there a good reason this site has not been upgraded to 9.13.3? Is it possible this could have been an issue in 9.13.0?

Guys, I was able to isolate the problem! first: there is nothing wrong with the users module or the settings, the error its been generated by the domain itself for the users I'm trying to create an account. The category domain it's not *.COM but instead it's *.FOUNDATION; for some unknown reason when I try to create a user using the domain [email protected] I get the error but if I change it to [email protected] it won't be a problem and I'll be able to create the user account normally. 

Another interesting fact it's that if I go and edit the profile for the user I just created and update the domain from *.COM back to *.FOUNDATION I'm able to do this. So I can get the email with *.FOUNDATION for existing users but I'm unable to specify this category domain while creating a new user using my superuser account.

How can I create users with *.FOUNDATION domain? Am I missing something here?

Posted By Marco Alvarado on 6/21/2024 9:44 AM

Guys, I was able to isolate the problem! first: there is nothing wrong with the users module or the settings, the error its been generated by the domain itself for the users I'm trying to create an account. The category domain it's not *.COM but instead it's *.FOUNDATION; for some unknown reason when I try to create a user using the domain [email protected] I get the error but if I change it to [email protected] it won't be a problem and I'll be able to create the user account normally. 

Another interesting fact it's that if I go and edit the profile for the user I just created and update the domain from *.COM back to *.FOUNDATION I'm able to do this. So I can get the email with *.FOUNDATION for existing users but I'm unable to specify this category domain while creating a new user using my superuser account.

How can I create users with *.FOUNDATION domain? Am I missing something here?

I think that this is leading us back to my suggestion.  You may have to update the email address validation regex.  😉 

 

If the email regex fails, there is usually a localized message to say so, so you may have more than one problem. I know this site is not multi-language but the messages still use the English localization file. So if it was me, I would first do what I suggested in the web config to find that key and double-check you have all resource files. Then when errors display fine, I would check/fix the email regex.

Posted By Daniel Valadas on 6/21/2024 10:14 AM
If the email regex fails, there is usually a localized message to say so, so you may have more than one problem. I know this site is not multi-language but the messages still use the English localization file. So if it was me, I would first do what I suggested in the web config to find that key and double-check you have all resource files. Then when errors display fine, I would check/fix the email regex.

In my experience, the message resulting from a regex issue in the configuration always has an empty message.  I never had the time to track down the key/value pair that's missing.