DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next
Forums Using DNN Platform Upgrading DNN Platform

Upgrade from 9.3.7 to 9.4.1

 4 Replies
 2 Subscribed to this topic
 26 Subscribed to this forum
Sort:
Author
Messages
Carolyn Novak
Growing Member
Posts: 32
Growing Member
1/9/2020 3:20 PM

    I've been stuck at 67% : 56:49 Minutes   |   67% Installing PersonaBar - Evoq.PersonaBar.Templates_02.00.00_Install.zip 

    Does anyone know how I can get this to install?

    Thank you so much.

     

    0
    Michael Tobisch
    Veteran Member
    Posts: 1179
    Veteran Member
    1/10/2020 2:01 AM
      Carolyn,

      it seems you are running Evoq - have you tried to contact the support? I mean: you are paying for it...

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      DNN Connect
      0
      Carolyn Novak
      Growing Member
      Posts: 32
      Growing Member
      1/10/2020 2:44 AM
        Our support goes through another team so it's something I try and avoid. The last time I called support they called the other team and then emails went through the other team, it was a hassle. It's not DNN, it's the way we set this up.
        It does look like I'm going to have to go that route...
        0
        Joe Craig
        Veteran Member
        Posts: 1245
        Veteran Member
        1/10/2020 9:52 AM
          If you kill the upgrade and look in portals/_default/logs, you will find an install.resources or similar file. Edit it and you might see some debug information that might help.
          Carolyn Novak
          Growing Member
          Posts: 32
          Growing Member
          1/10/2020 10:56 AM

            Thank you so much.  I'll try that now.

            0

            These Forums are dedicated to the discussion of DNN Platform.

            For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

            1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
            2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
            3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
            4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
            5. No Flaming or Trolling.
            6. No Profanity, Racism, or Prejudice.
            7. Site Moderators have the final word on approving / removing a thread or post or comment.
            8. English language posting only, please.

            Would you like to help us?

            Awesome! Simply post in the forums using the link below and we'll get you started.

            Get Involved