At this point, anything could be the cause.  There are not enough details for us to determine a cause for you, yet.  Though, I can say that editing/updating content does not break a DNN website.  Such a thing would be incredibly rare, and would most likely be the cause of some other custom code or third-party module doing something that it shouldn't be doing.  

Anyhow, this short video will walk you through how to go into your log files to find any errors that may seem to be related.  

https://www.youtube.com/w...index=17&pp=gAQBiAQB

Once you find what appear to be the primary or initial errors related to this issue, I'd suggest posting them here so we can review them.  

Thanks Will. This is the first entry in the logfile:

2023-06-23 15:59:37,672 [P45574DNOW22][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Authentication.ADSIProvider, Version=3.2.2.24358, Culture=neutral, PublicKeyToken=null, see exception for details
- LoaderException: Could not load type 'DotNetNuke.Security.Authentication.AuthenticationProvider' from assembly 'DotNetNuke, Version=9.11.0.0, Culture=neutral, PublicKeyToken=null'.
System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
   at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
   at System.Reflection.RuntimeModule.GetTypes()
   at System.Reflection.Assembly.GetTypes()
   at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)

 

Posted By meffj00 on 6/23/2023 10:21 AM

Thanks Will. This is the first entry in the logfile:

2023-06-23 15:59:37,672 [P45574DNOW22][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Authentication.ADSIProvider, Version=3.2.2.24358, Culture=neutral, PublicKeyToken=null, see exception for details
- LoaderException: Could not load type 'DotNetNuke.Security.Authentication.AuthenticationProvider' from assembly 'DotNetNuke, Version=9.11.0.0, Culture=neutral, PublicKeyToken=null'.
System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
   at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
   at System.Reflection.RuntimeModule.GetTypes()
   at System.Reflection.Assembly.GetTypes()
   at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)

Hmmm...  It looks like the DLL it needs is either not found or can't be loaded due to permissions.  

By the way, have you recently upgraded DNN?  What version of DNN are you on?  

The next steps for your troubleshooting should likely be to:  

1. Verify that the "DotNetNuke.Security.Authentication.AuthenticationProvider.dll" file is indeed in the Bin folder.  
2. Verify that the permissions to the Bin folder (and the rest of DNN while you're at it) are correct and applied.   

 

By the way, I know the error says 9.11, but is it 9.11.00, 9.11.01, 9.11.02, or did you think it was on a different (lower) version?  

Those DependencyInjectionInitialize logs are relatively common, they are for troubleshooting but don't necessarily indicate that something is broken. I'd suggest scrolling through and see if you can find other types of errors being logged.

Hi,
I'm facing with this problem, could you modify these log from ERROR to INFO or WARNING?
You can save daywork to other people :-D

Anyway, thanks!
Seek

Did you run an (auto) update of the server?

Posted By Willem on 1/4/2024 10:55 AM
Did you run an (auto) update of the server?

 

As far as I know, no, is that the cause? :-\
S.

 

did you fix it?