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Active Forums search - "The service is unavailable."

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DNNDude

Growing Member



Posts:47
Growing Member




7/22/2020 6:04 PM

    Hi Nukers,

    Another Active Forums issue.  When the "Search Forums" feature is used, the website returns a " The service is unavailable" page.

    I raised a ticket with the web hosting company (Managed.com), and they were not able to resolve it.

    Has anyone else dealt successfully with this issue and can shed some light on it?

    DNN 9.6.1,  Active Forums 6.3.3

    Thanks

     






    Joe Craig

    Veteran Member



    Posts:1236
    Veteran Member




    7/22/2020 7:46 PM
      It's not surprising that Managed wasn't able to address the issue. Managed is, IMHO, an excellent hosting company. And I have a lot of experience getting good help from them. But, it's not their job to solve problems with third party modules.

      So, I recommend that you go to the source for help. Here are two places:

      http://activeforums.org/C...id/100/Default.aspx, and there is a Contact Us form.

      https://github.com/ActiveForums/ActiveForums, where you might want to log an issue.
      Joe Craig
      DNN MVP
      Patapsco Research Group





      DNNDude

      Growing Member



      Posts:47
      Growing Member




      7/22/2020 11:04 PM

        Thanks Joe.

        The Active Forums site hasn't had a post there since 2018, and I doubt anyone is at the other end of the contact form, hence my post here.

        Similar vintage on the most recent code modifications on GitHub for it.

        I'd say Active Forums is well and truly dead at this stage.

        What a pity to see so many DNN modules become abandoned.






        Timo Breumelhof (40F)

        Veteran Member



        Posts:1096
        Veteran Member




        7/23/2020 6:40 AM

          Well.. you are using Active Forums here too.
          It's true there has not been much activity, but we do try to fix any issues when we find them.
          Is there anything in the log DNN event log or log4net files?

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          Timo Breumelhof (40F)

          Veteran Member



          Posts:1096
          Veteran Member




          7/23/2020 6:42 AM
            Posted By Timo Breumelhof on 23 Jul 2020 07:40 AM

            Well.. you are using Active Forums here too.
            It's true there has not been much activity, but we do try to fix any issues when we find them.
            Is there anything in the log DNN event log or log4net files?

            BTW, I have no control over either the AF Site or the Github repo.
            We are running a custom dll on this site ATM.

             

             

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            Han Peper

            New Around Here



            Posts:16
            New Around Here




            7/23/2020 11:49 AM

              Perhaps you can enable Full-Text Search in Advanced Options in the module settings. This works better and faster than the default search.






              DNNDude

              Growing Member



              Posts:47
              Growing Member




              7/23/2020 8:43 PM

                Hi Han,

                You legend!  Thanks.  That fixed the issue.  I forgot how unintuitive Active Forum administration is.  Of course, there's a whole other section of settings in the DNN module settings - outside of the modules' "Control Panel"

                I toggled the Full Text search option (it was already on), and it started working.  I suspect that toggling this re-built the SQL catalogs and fixed the issue.

                Thanks again everyone.






                Peter Goodhue

                New Around Here



                Posts:8
                New Around Here




                8/5/2020 3:15 PM
                  Hey Dude,

                  You might want to consider migrating to Mandeep's Live Forums module. I believe there is a pathway to transfer your AF historical activity. They just released an update and now offer a gamification add-on.

                  Good luck.





                  DNNDude

                  Growing Member



                  Posts:47
                  Growing Member




                  8/5/2020 6:26 PM
                    Thanks Peter. I'll have another look at this module soon. Has anyone got any feedback on this forum - any good? Conversion issues etc?





                    Timo Breumelhof (40F)

                    Veteran Member



                    Posts:1096
                    Veteran Member




                    2/2/2022 4:46 AM

                      As a FYI, we do have full control over the Source now and the Module is under active developement again.

                      https://github.com/DNNCom.../Dnn.CommunityForums

                       

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