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Login is not working except for one user

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markjoeylavapie

New Around Here



Posts:22
New Around Here




2/9/2021 9:39 AM

    Hello, 

    I'm having a weird error on our website. 

    We have more than 200 users, 4 of them are super users. I checked the database, everyone's there. My problem is, everyone can't login except for one super user account. I'm not sure what is happening because there is one user that can login. 

    I hope you can help me guys can help me. Attached is the error when I'm trying to login. On the screenshit below, I clicked login button 3x.

      






    Joe Craig

    Veteran Member



    Posts:1236
    Veteran Member




    2/9/2021 3:50 PM
      Which version of DNN are you using?

      Are you using a custom theme/skin?
      Joe Craig
      DNN MVP
      Patapsco Research Group





      markjoeylavapie

      New Around Here



      Posts:22
      New Around Here




      2/10/2021 5:48 AM

        Hello Joe,

        DNN Version  is v. 09.06.01 (0)

        Theme I am using is GENERIC 4 






        Timo Breumelhof (40F)

        Veteran Member



        Posts:1096
        Veteran Member




        2/10/2021 9:01 AM

          I would compare the database values of a user that cannot login with one that can.
          In some cases an (older in created in an older version of DNN) user can have missing values, which block login in a newer version of DNN.

          40FINGERS Web Solutions · Style Helper · DDR Menu Demo Skins · SEO Redirect





          markjoeylavapie

          New Around Here



          Posts:22
          New Around Here




          2/10/2021 2:43 PM

            There are no differences on user data. 

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