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Problem Exporting .csv file from Action Grid module

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Tom Melkonian

Advanced Member



Posts:169
Advanced Member




8/4/2021 12:32 PM

    Hi -

    After moving our website to a different server, we are seeing a problem with the Action Grid module. When we hit the Export button, to generate a .csv file, we are getting an error:

    "InnerMessage:The extension '.csv' is not allowed. The file has not been added."

    If the user is logged in and an Administrator, the Export csv function works fine. The problem only occurs for non admins. But it worked fine before the site was moved to the new server.

    I've already tried adding csv to the "Allowable File Extensions" (and the whitelist) inside Security>More>More Security Settings, but that didnt fix the problem. 

    Can you help me solve this issue?

    Thanks

    Tom

     






    Tycho de Waard (SU)

    Veteran Member



    Posts:726
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    8/4/2021 1:01 PM
      Could it be an permission regarding folders?
      Tjep's digital agencyRegards,
      Tycho de Waard

      Tjep's digital agency
      We just love DNN
      https://www.tjeps.com





      Tom Melkonian

      Advanced Member



      Posts:169
      Advanced Member




      8/4/2021 1:17 PM

        Yes I think it could. Do you know where I should look? What would be the permissions difference between a regular user and an administrator?






        Tom Melkonian

        Advanced Member



        Posts:169
        Advanced Member




        8/4/2021 1:40 PM
          What folder permissions I should look at?

          Thanks





          Sebastian Leupold

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          Posts:539
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          8/4/2021 9:57 PM
            did you add "csv" as allowed file extension in Site Settings?





            Tom Melkonian

            Advanced Member



            Posts:169
            Advanced Member




            8/5/2021 12:18 PM
              Aha!! That fixed it! Thank Sebastian!!
              I don't know why this worked before. That setting hasn't changed. Maybe the permissions on the old server were treating non-admin users like admin users in some areas, and moving to the new server made it necessary to add csv to the Allowable File extensions in Sate Setting

              Thank you so much!





              Sebastian Leupold

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              Posts:539
              Veteran Member




              8/5/2021 12:32 PM
                I am glad, I was able to help, have fun using DNN :)
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