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Admin has no permission to see Assets

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New Around Here
Posts: 23
New Around Here

    I am a super user. (actually, I should say that more often) 
    Problem: I created an admin user to verify a new live user would not see certain items since admins differ slightly from 7 to 9 just a smidge. But my test admin cannot access the Assets manager. 

    User does not have permission to view folderMy test admin user can load via CK Editor, but the items are only available under User. Which if my live user were only loading images on a page might be ok, but this live user needs to load .HTML files - because otherwise, he's a content manager. 

    So how do I "fix permissions" on Assets. There appears to be nothing awry when I'm logged in a super user. I've tried multiple browsers so it's not that, as far as I can tell. No, I'm not trying IE you can't make me. Folders are all standard. I'm thinking this might be a table issue, but not really sure how to investigate that further.

    Perhaps unrelated (but something else I have to investigate) the Account Login module is not available to add to a page. But unless that's related to the Asset Manager can be disregarded here as I should make a separate forum post or DNN Support ticket. 

    thanks !

    Veteran Member
    Posts: 546
    Veteran Member
      right click the folder, select permissions (or properties > permissions, depending on the DNN version, you are using.
      New Around Here
      Posts: 23
      New Around Here

        9.6.1 so I clicked the pencil instead of right-click.

        Edit to add: my admin user can't see anything at all in Assets. This is not specific to a folder. I click Assets, Persona Bar opens, and then I see that error before any folders appear.

        folder view of permissions

        Veteran Member
        Posts: 546
        Veteran Member
          are you using DNN Platform or Evoq?
          New Around Here
          Posts: 23
          New Around Here

            Evoq

            Veteran Member
            Posts: 546
            Veteran Member
              Evoq uses its own module for ressource management - i.e. you should contact DNN Corp. for support

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