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Administration and Configuration

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2 Replies and 1005 Views Administering Locked Out Users and dealing with Caching Timeouts     1005 2 Started by JB I administer a site that has around 40k users.  Many users forget their passwords, as they only log in around 3 time per year, and end up locking themselves out due to incorrect password attempts.  They will immediately call to have their passwords reset/unlocked.  However, it will take a while (many minutes) for the user page (on the admin side) to show that the user is locked out.  During that time our admins cannot unlock the user as it does not appear as an option on...
2 1005
by Sebastian LeupoldJump to last post
6/22/2021 9:28 PM
9 Replies and 1811 Views Confirmation emails not being received. No errors in log.     1811 9 Started by TechieMD I have G suite and a mail relay setup that was working correctly for several months. smtp-relay.gmail.com:587 has worked with an App Specific Password. About 3 weeks ago, I migrated my server to a new host.  The mail was working fine till 3 days ago at which time the SSL certificate expired.  I put in a new SSL certificate and everything is working. The SMTP server test gets a success message in SMTP server settings. The test message appears in my SENT items but not in m...
9 1811
by Joe CraigJump to last post
6/20/2021 7:47 PM
1 Replies and 968 Views Site suddenly running Slow     968 1 Started by Samtech My site was working well and quite fast. But today suddenly after disk outage due to IIS logs, i restarted site after disk cleanup. Now it is running very slow. I tried restarting application, clearing cache, restart server and db server both still the issue persist. Performance settings are configured as below: Page State Persistance: page Caching Provier : FileBasedCachingProvider Module Cache    : Memory Page Output Cache : Memory Cache Setting   : Modera...
1 968
by Sebastian LeupoldJump to last post
6/16/2021 9:37 AM
1 Replies and 1161 Views anchor tag hrefs behave differently     1161 1 Started by braelef tl;dr: jumps to the top of the page in DNN. Additionally, :target CSS styles don&39;t apply when links are selected. I have the following code: &60;&115;&116;&121;&108;&101;&62;&60;&98;&114;&32;&47;&62; .main { opacity: 0; } .main:target { opacity: 1; }  &60;&47;&115;&116;&121;&108;&101;&62; click me! hide me! tada!   Outside of DNN, this code works fine. "main" appears when you click "click me!". Likewise, when you c...
1 1161
by braelefJump to last post
6/10/2021 3:14 PM
1 Replies and 1211 Views Issue with Rich Text Editor     1211 1 Started by Val We&39;ve moving from DNN 6 to DNN 9 and we wanted to use the latest version of Easy DNN News because we were using a similar news management plugin for our current site&39;s news articles. I&39;m not sure when the issue occurred, but the Rich Text Editor Easy DNN News uses for its Article Manager now has a grey box that appears above the entire form fields only when the Rich Text Editor is selected. There&39;s a Basic Text Box option that doesn&39;t have this overlay.  We&...
1 1211
by ValJump to last post
6/9/2021 9:08 PM
3 Replies and 1179 Views Trying to create something akin to an encyclopedia     1179 3 Started by braelef I&39;m trying to create something akin to Encyclopedia Britannica: Battle of the Atlantic | Combatants, Significance, & Facts | Britannica I am capable of writing the raw HTML & CSS to accomplish this, but that seems extraordinarily inefficient within DNN. I tried using the "wiki" module but it just errors out - I can&39;t access its settings and it&39;s unresponsive; and from what I&39;ve researched of it, it also seems rather inefficient for something like this...
3 1179
by braelefJump to last post
6/9/2021 12:37 PM
2 Replies and 1061 Views DNN user workflow     1061 2 Started by Yma Hi I want to use the DNN community version and &39;DNN user content workflow&39; features on it. Is there a solution to use it If there is a third party module or a separate solution, Please, can you advise The client is not ready to go ahead with Evoq. Appreciate your support. Thank you!
2 1061
by YmaJump to last post
6/9/2021 9:30 AM
2 Replies and 1128 Views DNN Site Export     1128 2 Started by Jim McIntosh Receiving error when trying to export DNN site. "Failed to submit the export site request. Please try again." I checked the logs located under Portals\_default\logs and ther are none generated for the time the error above happened. I also checked the EventLogs in the database and nothing was generated. Looking for steps forward on troubleshooting..
2 1128
by Jim McIntoshJump to last post
6/8/2021 9:41 AM
3 Replies and 1389 Views How to change url of logo?     1389 3 Started by ARDMIS I would like to change the URL of the logo so that it doesn&39;t link to my websites home page, but rather links to another website. How can I do this Thanks so much!
3 1389
by Joe CraigJump to last post
6/7/2021 9:23 AM
0 Replies and 1481 Views ERR_TOO_MANY_REDIRECTS when trying to enforce https     1481 0 Started by rocjrocj We have tried every suggestion we have found online and have tried enforcing https through DNN and through IIS and as soon as we enable it, we get ERR_TOO_MANY_REDIRECTS. In looking at the network tab in developer tools in chrome, it appears the page is redirecting to itself. We have checked the log files and do see some errors but have not been able to track down any fixes to those errors and do not know if they are related. Here is one of those errors - 2021-06-02 08:01:59,866 &9...
0 1481
6/4/2021 10:10 AM
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Forums Using DNN Platform Administration and Configuration
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