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Forums Using DNN Platform Modules and Other Extensions

Most Extension installs fail on DNN 9.4

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IbrahimK
New Around Here
Posts: 10
New Around Here
10/9/2019 6:43 PM

    I am unable to install some extensions on DNN 9.4. I am getting the following message:

    Zip File Upload Failed

    An unknown error has occured. Please check your installation zip file and try again. 
    Common issues with bad installation files:

    • Zip file size is too large, check your IIS settings for max upload file size.
    • Missing resources in the zip file.
    • Invalid files in the package.
    • File extension is not .zip.
    • Check that you are logged in

    -----------------------------------------------

    The following message is being shown in the Admin Logs:

    -----------------------------------------------

    AbsoluteURL:/API/PersonaBar/Extensions/ParsePackage

    DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

    ExceptionGUID:408947ca-73a8-4c35-b37a-2fc35379acfe

    AssemblyVersion:

    PortalId:-1

    UserId:-1

    TabId:-1

    RawUrl:

    Referrer:

    UserAgent:

    ExceptionHash:bzFFur7Z3Wwo3q7sDV87ASSNi6g=

    Message:The operation was canceled.

    StackTrace:

    at System.Threading.CancellationToken.ThrowOperationCanceledException() at System.Web.Http.Filters.ActionFilterAttribute.d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.d__0.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.AuthorizationFilterAttribute.d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.d__0.MoveNext()

    InnerMessage:

    InnerStackTrace:

    Source:mscorlib

    FileName:

    FileLineNumber:0

    FileColumnNumber:0

    Method:

    Server Name: W26

    -----------------------------------------------------

    The extensions are installing fine on a local installation of DNN 9.4 but they are not installing on my live site running DNN. 9.4.

    0
    Sebastian Leupold
    Veteran Member
    Posts: 546
    Veteran Member
    10/16/2019 7:07 AM
      did you check package size supported?
      0
      Sebastian Leupold
      Veteran Member
      Posts: 546
      Veteran Member
      10/16/2019 7:08 AM
        PS: also make sure, the server is running proper .Net version!
        0
        IbrahimK
        New Around Here
        Posts: 10
        New Around Here
        10/23/2019 2:10 PM
          did you check package size supported?

          I'm not sure what you mean by this. Where do I check this?
          0

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