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Error installing dnn.iframe module

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Solicit

New Around Here



Posts:12
New Around Here




9/20/2023 8:41 AM

    Good afternoon, we have installed DNN 9.10.2 and running our website. When trying to install dnn.iframe, appears an error on installation screen. Error is the following one:

    I tried increasing IIS flise size and downloading many times zip file but nothing fixed the error. What should i do?






    Will Strohl

    Veteran Member



    Posts:1256
    Veteran Member




    9/20/2023 10:09 AM

      Yeah, that error can be frustrating.  I just checked the module source, and it appears that the version of DNN shouldn't be an issue. So you can cross that off.  It also is a valid installation package, so that's also not an issue.  

      Just in case, I just ran it through EVS and it also looks good there.  

      What does your zip file for the installation look like? Everything appears to be okay in my quick testing with clean installations.  

      Will Strohl

      Upendo Ventures Was my answer helpful to you? Please... Sponsor Us On GitHub ;)
      DNN experts since 2003 | We Build LOTS of DNN stuff...
      DNN-based E-Commerce w/ Hotcakes Commerce





      Stéphane Tétard

      New Around Here



      Posts:24
      New Around Here




      9/21/2023 2:21 AM

        Hi,

        For some reason, I've already got this error when trying to install a module.
        Try to upload it one more time. It should success if the zip file is correct.






        Michael Tobisch

        Veteran Member



        Posts:1124
        Veteran Member




        9/26/2023 7:28 AM
          Is there some more information in the error/event logs?

          Happy DNNing!
          Michael

          Michael Tobisch
          DNN★MVP

          dnnWerk Austria
          DNN Connect





          Will Strohl

          Veteran Member



          Posts:1256
          Veteran Member




          9/26/2023 9:41 AM

            The following video will help know where/how to get to the DNN log files. 

            https://www.youtube.com/w...2yzhTZk&index=17

            Will Strohl

            Upendo Ventures Was my answer helpful to you? Please... Sponsor Us On GitHub ;)
            DNN experts since 2003 | We Build LOTS of DNN stuff...
            DNN-based E-Commerce w/ Hotcakes Commerce
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