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Forums Getting Started New to DNN Platform

Error installing dnn.iframe module

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Solicit
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9/20/2023 9:41 AM

Good afternoon, we have installed DNN 9.10.2 and running our website. When trying to install dnn.iframe, appears an error on installation screen. Error is the following one:

I tried increasing IIS flise size and downloading many times zip file but nothing fixed the error. What should i do?

Will Strohl
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9/20/2023 11:09 AM

Yeah, that error can be frustrating.  I just checked the module source, and it appears that the version of DNN shouldn't be an issue. So you can cross that off.  It also is a valid installation package, so that's also not an issue.  

Just in case, I just ran it through EVS and it also looks good there.  

What does your zip file for the installation look like? Everything appears to be okay in my quick testing with clean installations.  

Stéphane Tétard
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9/21/2023 3:21 AM

Hi,

For some reason, I've already got this error when trying to install a module.
Try to upload it one more time. It should success if the zip file is correct.

Michael Tobisch
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9/26/2023 8:28 AM
Is there some more information in the error/event logs?

Happy DNNing!
Michael

Michael Tobisch
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Will Strohl
Senior Member
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You're an MVP!
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9/26/2023 10:41 AM

The following video will help know where/how to get to the DNN log files. 

https://www.youtube.com/w...VcCY2yzhTZk&index=17

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