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Site Assets Does Not Load

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tony bonn

Growing Member



Posts:102
Growing Member




2/16/2021 5:56 PM

    When navigating to Site Assets, the browser fails with the following:

    This page isn’t working

    www.mydomain.com redirected you too many times.

     

    ERR_TOO_MANY_REDIRECTS

    I cleared the cache which did not help. i have no idea how to create redirects or edit admin pages. i would love to have my site assets page back.

    i am using dnn 9.8.1






    tony bonn

    Growing Member



    Posts:102
    Growing Member




    2/16/2021 9:34 PM

      i think that the issue was with HSTS. i disabled it by breaking it and cleared cache - the pages previously not loading from Admin are now loading. so these pages are probably not setup for ssl somehow. i have enabled/enforced it for the site. any way, at least i have mit site assets page back

      PS - HSTS was indeed the culprit. the too many redirects message was the browser trying to find an ssl connection for 2 admin pages which were not so enabled. the solution was to disable hsts, navigate to the pages without ssl enabled, enable ssl, re-enable hsts. the pages now work with hsts.






      Bob S.

      New Around Here



      Posts:4
      New Around Here




      2/20/2022 8:01 AM

        Thanks for this post. I had 3 portals that were failing to load Site Assets. Somehow only those portals had SSL turned off for their Site Asset pages. 

        As you indicated, I turned off SSL Enforced in Security, went to the page (which now loaded) and turned on SSL. Went back and turned on SSL enforced and all is ok. Just out of curiosity, I checked and all the Global Asset pages already had SSL turned on.

        There was no rhyme or reason to why these particular portals didn't have SSL turned on. I did check the database and no other management pages have SSL on. But none of them are rendered on an actual page. They are all handled within the Persona Bar.

        I'm going to guess that when I updated the Resource Manager something went wrong and these few sites Asset pages were not setup correctly.

        Anyways, thanks again for the post.






        Timo Breumelhof (40F)

        Veteran Member



        Posts:1106
        Veteran Member




        2/21/2022 4:59 AM
          Posted By Bob S. on 20 Feb 2022 09:01 AM

          Thanks for this post. I had 3 portals that were failing to load Site Assets. Somehow only those portals had SSL turned off for their Site Asset pages. 

          As you indicated, I turned off SSL Enforced in Security, went to the page (which now loaded) and turned on SSL. Went back and turned on SSL enforced and all is ok. Just out of curiosity, I checked and all the Global Asset pages already had SSL turned on.

          There was no rhyme or reason to why these particular portals didn't have SSL turned on. I did check the database and no other management pages have SSL on. But none of them are rendered on an actual page. They are all handled within the Persona Bar.

          I'm going to guess that when I updated the Resource Manager something went wrong and these few sites Asset pages were not setup correctly.

          Anyways, thanks again for the post.

          THB, I think forcing SSL is better done using a IIS redirect rule (if you have that kind of access) than in DNN.
          https://www.ssl.com/how-t...with-windows-iis-10/

           

           

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