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Forums > Performance and Optimization
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srinath972

New Around Here



Posts:4
New Around Here




4/16/2021 4:18 PM

    We have upgraded DNN version from 5.6.8 to 6.2.8

     

    we have deployed code to test site and testing team start complaining issues related random session time out

     

    session times out unexpectedly even thought we have set session time out value 30 mins in our config files

     

    please suggest what could be done in these situations?






    Sebastian Leupold

    Veteran Member



    Posts:539
    Veteran Member




    4/16/2021 4:27 PM
      first, you need to determine the cause of the timeout.
      - Database
      - caching
      - DNN framework
      - 3rd party extensions
      Use SQL Profiler and SQL Server activity monitor for the first point.
      Check DNN event log for errors being logged.





      srinath972

      New Around Here



      Posts:4
      New Around Here




      4/16/2021 4:51 PM
        Yes thank you will check the sql monitor activity





        Joe Craig

        Veteran Member



        Posts:1236
        Veteran Member




        4/16/2021 9:35 PM
          I'm sure that you know this but, having moved to DNN 6.x, you really should continue the trip to 9.9.1 which is the current version.

          Some of your problems will be lessened by that. DNN 6.2.8 was released on 7/3/2013 -- 8 years ago! Lots of good work have been done in those 8 years.
          Joe Craig
          DNN MVP
          Patapsco Research Group
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