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Installwizard hanging while Installation

Forums > Installing DNN Platform
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RTenti

New Around Here



Posts:6
New Around Here




7/21/2021 3:16 AM

    Hello Forum

    I've setup a brand new Installation of the actually DNN version. All works fin until Step 2 (continue Installation....after Step 1 given Account names...SQL etc.). The Process hang with the description "...failure. The Applicatinpool has to start into the integrated modus" . So, now i changed in IIS the Pool to "integrated" . Restart the Pool...Start from new the IIS and run the Installwizard....but the website still jump to the point descript above. So whats the solution to finaly setup the website ? Any Ideas ?

    Thanks for your support
    rte






    Michael Tobisch

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    Posts:1124
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    7/21/2021 4:30 AM
      Have you checked the installation log files? The solution can be found there, most propably...

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect





      RTenti

      New Around Here



      Posts:6
      New Around Here




      7/21/2021 5:53 AM

        Hi Michael

        Here the Log-Entry:

        2021-07-21 09:23:59.413+02:00 [MYServer][D:3][T:9][ERROR] DotNetNuke.ComponentModel.ProviderInstaller - System.Configuration.ConfigurationErrorsException: Could not load provider DNNConnect.CKEditorProvider.CKHtmlEditorProvider, DNNConnect.CKEditorProvider
        2021-07-21 09:24:00.606+02:00 [MYServer][D:3][T:9][ERROR] DotNetNuke.Data.PetaPoco.PetaPocoHelper - [1] Error executing SQL: ;Exec dbo.GetDatabaseVersion
        Could not find stored procedure 'dbo.GetDatabaseVersion'.

        Not really helpful for me, but maybe you have a idea for it ?

        Thanks
        Remo






        Joe Craig

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        Posts:1236
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        7/21/2021 6:14 AM
          Which version of DNN are you trying to install?
          Have you checked that all of the prerequisites have been met?

          Is this on a production type server on on a development server. If the latter, you might want to use nvQuickSite to get it installed.
          Joe Craig
          DNN MVP
          Patapsco Research Group





          RTenti

          New Around Here



          Posts:6
          New Around Here




          7/21/2021 6:53 AM

            Vers. 9.1 ....it is a internal Webserver on Win 2019SRV with SQL2017.

            And yes i try to install with nvQuickSite...but it gives me always Permission-Errors when i try to install/generate a Website. Thats why i choos to install manual....






            Sebastian Leupold

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            Posts:539
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            7/21/2021 7:31 AM
              most likely, the SQL Server user does not have DbOwner permission for the database. I'd clear the files and the database and start from scratch.





              Michael Tobisch

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              Posts:1124
              Veteran Member




              7/21/2021 7:34 AM

                There might be two issues:

                1) did you unblock the ZIP file before extracting?
                2) the application pool needs modify permissions in the file system (folder, where you install DNN and sub-folders) and membership in the db_owner role for the database. (Please read Secure your DNN Database by some simple steps (dnncommunity.org) to learn how to reduce the database permissions later.)

                Did you check that?

                Happy DNNing!
                Michael

                 

                Michael Tobisch
                DNN★MVP

                dnnWerk Austria
                DNN Connect





                RTenti

                New Around Here



                Posts:6
                New Around Here




                7/21/2021 7:40 AM

                  i already did this steps, but unfortunatly when i restart IIS and start the installwizard.aspx...it will go automatically to step 2 where it hangs. it doesn't start the installwizard from new. where/how can i reset the installwizard ?






                  Sebastian Leupold

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                  Posts:539
                  Veteran Member




                  7/21/2021 7:42 AM
                    you might need to delete all files and start from scratch.





                    Joe Craig

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                    Posts:1236
                    Veteran Member




                    7/21/2021 8:13 AM
                      Delete everything, including directories and databases. Clear it all out.

                      Check the prerequisites ... AGAIN. And make sure that you've got the right version of .NET Framework.

                      Then, try installing again with nvQuickSite. But, double check all of the nvQuickSite settings first. And, try using Windows Authentication for the SQL Server connection.
                      Joe Craig
                      DNN MVP
                      Patapsco Research Group
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