DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next

Editing Database - Page Management Issue

Forums > Administration and Configuration
Sort:
You are not authorized to post a reply.





kgil

New Around Here



Posts:12
New Around Here




10/27/2021 4:03 PM

    Hello! I previously created several redirect URLs to go from our old website, hosted on DNN Platform, to our new website (not hosted by DNN). I created the redirects manually. I am a SuperUser. Whenever I click the Page Management icon (see link below). I'm automatically redirected to our new website. I can't even get to the list of pages to update the redirect links. We are using version 8.0.4.

    https://drive.google.com/...tKF/view?usp=sharing

    Any guidance on how to fix this issue would be greatly appreciated!






    James Clarkson

    Growing Member



    Posts:72
    Growing Member




    10/27/2021 4:29 PM
      In SQL Console, do you see an entry when you run this?

      select * FROM Tabs where TabName='Pages'

      If so, is there anything in a "Url" column?





      kgil

      New Around Here



      Posts:12
      New Around Here




      10/27/2021 4:55 PM

        Yes, the URL that appears is https://www.lhps.org, which is the URL I entered as a redirect originally.






        James Clarkson

        Growing Member



        Posts:72
        Growing Member




        10/27/2021 5:18 PM
          Try running

          update Tabs set Url='' where TabName='Pages'

          Then clear cache and restart the application





          James Clarkson

          Growing Member



          Posts:72
          Growing Member




          10/27/2021 5:41 PM
            You may also need

            update Tabs set PermanentRedirect=0 where TabName='Pages'





            kgil

            New Around Here



            Posts:12
            New Around Here




            10/28/2021 9:13 AM
              Hi James! I tried running these queries, clearing the browser cache, and quitting the browser; but I'm still running into the same issue. Do I need to put in a URL in this query, update Tabs set Url='' where TabName='Pages'? I haven't worked in SQL before, so please forgive my ignorance.





              RichardHowells

              Growing Member



              Posts:46
              Growing Member




              10/28/2021 9:29 AM

                I suspect that by restart, James meant restart the website application at the server.  it will clear out any data from the database that was cached.  Until you do that it (likely) won't realize that you changed the database under its feet.

                For this, I doubt that clearing the browser cache will have any effect.

                Thanks,
                Richard
                www.dynamisys.co.uk





                James Clarkson

                Growing Member



                Posts:72
                Growing Member




                10/28/2021 9:54 AM

                  The entry for url should be an empty string, so two single quotes with nothing between is correct for this.






                  James Clarkson

                  Growing Member



                  Posts:72
                  Growing Member




                  10/28/2021 9:56 AM

                    Yes, restart the website application at the server, for that reason.






                    kgil

                    New Around Here



                    Posts:12
                    New Around Here




                    11/8/2021 7:10 AM
                      Thank you, James and Richard! We restarted the application at the server and the Page Management button now works. I appreciate your help!
                      You are not authorized to post a reply.

                      These Forums are dedicated to the discussion of DNN Platform.

                      For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

                      1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
                      2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
                      3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
                      4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
                      5. No Flaming or Trolling.
                      6. No Profanity, Racism, or Prejudice.
                      7. Site Moderators have the final word on approving / removing a thread or post or comment.
                      8. English language posting only, please.

                      Would you like to help us?

                      Awesome! Simply post in the forums using the link below and we'll get you started.

                      Get Involved