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DNN Login doesn't respond!

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Batcic

New Around Here



Posts:13
New Around Here




2/13/2022 4:04 PM

    Hi all,

    I am unable to login to my 08.00.04 DNN site, no matter what credentials I try. Login control doesn't respond and I get a message in Chrome Console that says

    "Uncaught Sys.WebForms.PageRequestManagerServerErrorException: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned by the server was: 500
    at Function.Error.create (https://MYDOMAIN/Telerik....9%3aed16cbdc:6:2736)
        at Sys.WebForms.PageRequestManager._createPageRequestManagerServerError (https://MYDOMAIN/Telerik....3aed16cbdc:15:11490)
        at Sys.WebForms.PageRequestManager._onFormSubmitCompleted (https://MYDOMAIN/Telerik....3aed16cbdc:15:25554)
        at Array.<anonymous> (https://MYDOMAIN/Telerik....09%3aed16cbdc:6:307)
        at https://MYDOMAIN/Telerik....9%3aed16cbdc:6:51370
        at Sys.Net.WebRequest.completed (https://MYDOMAIN/Telerik....%3aed16cbdc:6:89758)
        at XMLHttpRequest._onReadyStateChange (https://MYDOMAIN/Telerik....%3aed16cbdc:6:84357)    "

    Does anyone have any idea how I can fix this?

    Thanks in advance for any help.






    Sebastian Leupold

    Veteran Member



    Posts:539
    Veteran Member




    2/13/2022 7:24 PM
      what changes have been made lately to the website or webserver configuration / software?





      Batcic

      New Around Here



      Posts:13
      New Around Here




      2/14/2022 3:17 AM

        There have been no changes for the last 3 weeks. 






        Sebastian Leupold

        Veteran Member



        Posts:539
        Veteran Member




        2/14/2022 8:17 AM
          there should have been at least Windows security upgrades installed.
          due to known risks, the server admin might has as well blocked use of Telerik components.
          Are you running Telerik from local server or a CDN?





          Batcic

          New Around Here



          Posts:13
          New Around Here




          2/14/2022 11:48 AM

            How do I find out if I run Telerik from local server or a CDN?

            By the way, I also have 3 more 08.00.04 sites that I haven't upgraded yet, and they work just fine. So this is very strange.

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