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Upgrade stuck on 71% DNNCE_DigitalAssetsManagement_09.10.00_Install.resources

Forums > Upgrading DNN Platform
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Willem

Advanced Member



Posts:159
Advanced Member




3/8/2022 3:12 AM

    Upgrade to 9.10.0 stuck on this error... keeps loading for minutes.. no succeed...

    71% Installing Module - DNNCE_DigitalAssetsManagement_09.10.00_Install.resources

     






    Joe Craig

    Veteran Member



    Posts:1236
    Veteran Member




    3/8/2022 10:39 PM
      First, which version of DNN were you upgrading to 9.10.0?

      The upgrade is not stuck, but died at some point in the process, leaving the progress indicator operating. It didn't die cleanly.

      Take a look at the log files in the Portals\_default\Logs directory of your website and look for a file named InstallerLogyyyymmdd.resources. If you did it today, you'll want to find the file for 20220308.

      Now, you need to dig through that file and look for errors. A text search for "error" is a good start.

      Then, let us know what you find, and maybe we can figure this out.
      Joe Craig
      DNN MVP
      Patapsco Research Group





      Sebastian Leupold

      Veteran Member



      Posts:539
      Veteran Member




      3/9/2022 9:28 PM
        if you already removed Telerik and old Digital Asset Management Module, you shouldn't install this module again. please remove the zip file from /install/module folder prior to firing upgrade.
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