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DNN Portal website not showing up and only downloading a document file

Forums > Administration and Configuration
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Abhijit

New Around Here



Posts:1
New Around Here




3/10/2022 6:10 AM

    We have a DNN based websites being used for our company. Within that there are multiple sites among which there is a site at https://example.com/siteId25. This particular site have been modified by any one of the Admin's in such a way that upon visiting that url, its only downloading a document(.docx) file rather then showing the website which used to be there.

    The file is within the hosted website's portal folder at path "wwroot/WebsiteFolder/Portal/25/Info siteId25.docx". Upon removing that file, it starts giving error.

    We already have Testing version of that site on a different server, which is serving appropriate website page upon visiting that path. Upon checking the Site settings in the Website Persona Bar, as well as checking that in the database table Portal Settings, we didn't found any relevant settings to serve document rather then webpage.

    All of the settings are having same values default values in both production & in Testing environment. We tries switching Site Alias mapping mode from canonical to direct, but issue persist.

    Can anyone please tell us any to set back url to show website rather then download file?






    Michael Tobisch

    Veteran Member



    Posts:1125
    Veteran Member




    3/11/2022 2:31 AM

      See my answer here: c# - DNN Portal website not showing up and only downloading a document file - Stack Overflow

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect





      DnnBro

      Growing Member



      Posts:30
      Growing Member




      3/12/2022 12:32 AM
        Well... I believe the functionality of downloading a file instead of showing a webpage can be accomplished in at least 2 ways in DotNetNuke - so in order to reverse the setting we need to find out which approach was taken originally :-)

        These screenshots may guide you in the right direction:

        1. Use the settings for the home page in Dnn Administration

        2. Use a module for changing the behavior of the home page


        #DnnBro
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