Did you install all the modules you have from other site to this new site?

Where did you place the export files?

I have not yet installed the modules and skins but will do so. 

The file was placed in the appdata folder/imports/exports folder. 

Let me try the modules/skin install and try again. 

In my version of dnn there is only an App_Data\ExportImport folder - That is where I place mine.  My version is 9.7.2.

I might add that the import wouldn't work on the exact same server/DNN install where it was created! All modules and templates remained installed! I have tried this on multiple exports on the same server. Same issue! 

The folder name is: App_Data\ExportImport. I previouisly mistyped the name. 

Is the Scheduler - Site Import/Export enabled?  Try running it manually?

The scheduler is running. 

I googled your issue - please look at this : https://dnnsupport.dnnsof...internet-connection-

Also are you renaming the export files - if so, try not doing that.

Refer to this github issue: https://github.com/dnnsof...Platform/issues/3076

If you can look in the /Portals/_default/logs folder, Look at the file for the current date and see if more information is there.  YOu may also see an _installyyyymmdd file for the current date, have a look at that one as well if present.

Hopefully a more detailed error will be visible there.

Thank you both (John and Mitch) for your responses. I had indeed renamed the backup file and had not installed the modules and skin before the import. The import completed. i have some "messes" to clean up, but that's minor compared to having to completely create the site again!