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Post Upgrade - Profile CTL error

Forums > Administration and Configuration
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Daniel Comp

New Around Here



Posts:3
New Around Here




9/14/2019 6:52 PM

    I have upgraded a fully functional 8.0.4 to 9.1.1 without error

    Now the user control that is supposed to load to update their profile throws an error - for every role except HOST.

    ctl/Profile/userId/1/pageno/1 - works as expected

    ctl/Profile/userId/3/pageno/1 - throws:

    • ModuleControlSource:DesktopModules/Admin/Security/EditUser.ascx
    • Message:Object reference not set to an instance of an object.
    • InnerStackTrace:
    •    at DNNConnect.CKEditorProvider.Web.EditorControl.CKEditorInit(Object sender, EventArgs e)
   at System.Web.UI.Control.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursiv

    That looks to me like a permissions or file missing error... guessing.

    Has anyone else found a cure?

    Upgrading to 9.2+ isn't desired at this time since there are a few modules that will fail.






    Daniel Comp

    New Around Here



    Posts:3
    New Around Here




    9/15/2019 5:43 PM
      I'm pretty sure it's related to the HTML editor - as when I attempt to open the Html Editor Manager in the Site Settings persona bar, I also get an error in a page that looks like it's in an iframe (the personal bar area has the nav and footer of the website along with the error banner)
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