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Forums Using DNN Platform Administration and Configuration

Error while installing DNN Platform

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FCS
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Posts: 8
New Around Here
3/28/2023 8:27 AM

Hi,

While trying to installing DNN Platform (/Website/install/installwizard.aspx), I faced below error:

 

If any one faced this issue pleaes share the solution.

 

Michael Tobisch
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Posts: 1182
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3/28/2023 9:47 AM
Did you try a fresh install and used an upgrade package by mistake? Also make sure that the connection to your SQL Server is not blocked by a firewall, the application pool identity account has modify permissions in the whole tree and db_owner access in the database (this one at least during the installation). Happy DNNing! Michael Happy DNNing! Michael

Michael Tobisch
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FCS
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New Around Here
3/29/2023 4:13 AM

Thanks for your reply.

No, this is just a fresh install, and still not configured, once I open installwizard.aspx page this error appear to me.

Timo Breumelhof.
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Posts: 1184
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3/30/2023 3:40 AM

TBH I have never seen that error before, nor myself or in the forums.

What version of DNN are you installing? In what kind of an environment? (os version sql version etc)  

FCS
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Posts: 8
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3/30/2023 4:19 AM

Thanks for you.

DNN Platform Version: 9.11.0

OS: Windows 10

SQL Server: 2019 (15.0.2080.9)

Michael Tobisch
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3/30/2023 5:42 AM
Did you unblock the ZIP file before unpacking? Happy DNNing! Michael

Michael Tobisch
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Will Strohl
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5/25/2023 3:41 AM
Posted By Michael Tobisch on 3/30/2023 1:42 AM Did you unblock the ZIP file before unpacking? Happy DNNing! Michael

Like Timo, this is a very new error to me, and we've been doing this a long time (including Michael).  The advice to unblock the zip file first is a good first step for troubleshooting:  

https://hotcakescommerce....block-File-Downloads

Beyond that, it would be interesting to know much more about the environment and the exact steps you're taking.  Also, any additional errors that you might see once this occurs.  You can find more information about how to find those errors (before starting over) below.  

https://www.youtube.com/watch?v=uyNebzEy8Bk

 

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