This is by way of feedback on our experience on stetching Azure Web Application Services (NOT Virtual Machines), where after six weeks of interaction with MS we have a view as to why backing up and snapshotting failed. Our portals were in central USA, UK and France.
Clearly this is rare maybe unique even, and we contributed in the early stages from expecting too much too quickly. Maybe its a sign of with increasing use of features comes problems not previously found. Azure Web Applications are different in they are like IIS in a box, which makes it very attractive to deploy new functional portals quickly and consistently.
Broadly the symptoms were: incomplete or failed backups (we manged about 1 in 3 that completed and were usable); very (very) long backup times; erratic ftp site transfers; inability to delete all the files in a site folder (ftp or console); inablity to restore from any backup or snapshot; occasional wildly different backup file sizes; error messages about log in IDs failing to working SQL databases.
From the Community contributions in understanding why (thank you again), many others are successfully using Azure web apps, though most do not using the more sophisticated features of Web Apps.
The start point was that we had architected for multiple DNN installs running our compliance portals in different countries and different languages (all out of the same Azure panel). Good old GDPR/Privacy designed in from day one. However...
Ultimately, the problems seem to stem from Web Sevices not clearing the backcup cache that is used in the background.
The upside of all of this is we have clear evidence of how robust DNN 9xx is, we have pulled and pushed it every which way and it still works.
So a few mostly obvious observations in no order of importance for using Azure based on our experience to October 2019:
We had decided to abandon Azure Web Apps. The support engineer got the bit between her teeth and kept at it so we have stayed with her, and maybe we can still meet our timetables in Azure. She has been brilliant.
If this helps with a few warning signs before such installations drive you crazy, then all to the good.
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