DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next

Cannot login as Host during upgrading from 7.0.3 to 7.4.2

Forums > Upgrading DNN Platform
Sort:
You are not authorized to post a reply.





okuusan703

New Around Here



Posts:2
New Around Here




2/3/2020 7:30 AM

    Hello. I need to upgrade the website that runs DNN 7.0.3 to the latest. Based on this article, I understand that I need to upgrade the website to 7.4.2 first. The website itself is temporarily terminated because it was compromised (all malicious files had already been removed from the server). I found another URL was provided by the hosting company and I'm working on it now.

    I uploaded all files in the upgrade zip file via FTP and accessed to the site URL. As you know, the Upgrade Wizard page appeared and I entered the host account detail but it said 'Username and Password not recognized'.

    I tried to find the solution but any of them were not for my case. It would be very appreciated if you give me a solution...






    Joe Craig

    Veteran Member



    Posts:1236
    Veteran Member




    2/3/2020 7:43 AM
      I guess the first question is: do you know the superuser's username and password.

      Second question is: does the website run? (And can you login as superuser?)

      If you look at the Users table in the database, you can identify superusers as there is a column names IsSuperuser.

      If you have the username and don't know the password, you might be able to recover it. Check the web.config file to determine what PasswordFormat is being used. If it is encrypted, then there are some tools floating around that can be used to recover the password. If you need that, send me a message using the link in my signature and I'll try to find a copy.
      Joe Craig
      DNN MVP
      Patapsco Research Group





      okuusan703

      New Around Here



      Posts:2
      New Around Here




      2/4/2020 6:27 AM

        Thank you for your quick reply, Joe. I'm not familiar to the SQL but I finally found it and the website was upgraded to 7.4.2 successfully! Thank you very much indeed!






        Joe Craig

        Veteran Member



        Posts:1236
        Veteran Member




        2/4/2020 11:57 AM
          Great!
          Joe Craig
          DNN MVP
          Patapsco Research Group
          You are not authorized to post a reply.

          These Forums are dedicated to the discussion of DNN Platform.

          For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

          1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
          2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
          3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
          4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
          5. No Flaming or Trolling.
          6. No Profanity, Racism, or Prejudice.
          7. Site Moderators have the final word on approving / removing a thread or post or comment.
          8. English language posting only, please.

          Would you like to help us?

          Awesome! Simply post in the forums using the link below and we'll get you started.

          Get Involved