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Forums Using DNN Platform Administration and Configuration

All settings modules getting opened full-screen

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David Fenske
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4/12/2021 4:56 PM

Hi Dnn friends,

On one portal of our client's DNN install, every settings module (and the login window) at some point switched to opening full width instead of the normal modal style. The other several portals of this install are normal. I've reviewed all the Site Settings - the setting that seems would control this: Site Behavior > More > Enable Popups, is still set to Enabled. 

This is true of any module setting window, including editing content in an HTML module. The /ctl/ URL is shown in the address bar, for example, https://unitedtraining.co...-training&popUp=true . The normal modal does flash for a second before going full-screen, like it's getting redirected.

Thanks for any suggestions of what to check - this doesn't hamper any functionality, and is not visible publicly, but it's driving me crazy!

Thanks, David

Sebastian Leupold
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4/12/2021 8:15 PM
did you check, whether it is caused by the skin, i.e. by applying default skin for a test (as edit skin in site settings)?
David Fenske
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4/13/2021 11:17 AM

Hi Sebastian, thanks for the reply!  Good idea to check that - the behavior is the same if I switch to Xcillion. Plus, a development copy of the site under another portal ID using the same skin does not have the problem. So likely something specific to the portal.

Sebastian Leupold
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4/13/2021 7:54 PM
David,
if using same skin, the issue must be caused by different setting values in the database.
please check table PortalSettings for rows with different values for both sites.
Timo Breumelhof.
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4/15/2021 7:56 AM

Try running this SQL query:

<code>SELECT PortalId, SettingName,  SettingValue FROM &#91;PortalSettings&#93;<br /> WHERE SettingName = 'EnablePopUps'</code>

David Fenske
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4/16/2021 12:53 PM
Thanks, Sebastian and Timo - the EnablePopUps setting is true for all portals:
[code] PortalId SettingName SettingValue 0 EnablePopUps True 1 EnablePopUps True 2 EnablePopUps True 3 EnablePopUps True 4 EnablePopUps True 5 EnablePopUps True [/code]

I did a more general comparison:

[code] SELECT * FROM [PortalSettings] ORDER BY SettingName, PortalID [/code]

It'll take me a while to wade through all these, but I find it interesting that a couple portals have 2 DefaultPortalSkin values for the same portal, and a few settings don't exist for every portal (probably have defaults if the setting isn't changed?). But not seeing any smoking guns at first glance.
Sebastian Leupold
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4/16/2021 3:09 PM
Please be aware, that some of the records in PortalSettings are language specific.
Old values might not contain a culture code and are used as fallback.
David Fenske
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4/21/2021 1:43 PM

Thanks, Sebastian! I see that now. The apparently duplicated settings for DefaultAdminSkin and DefaultPortalSkin were exactly that - one with en-us culture code and one with a NULL culture code. So I am not really finding an answer within the PortalSettings.

Another clue to this is that when I change the "Enable Popups" setting to false, the module settings dialog opens up within the content area of the default skin. When I change the EnablePopups setting back to true, the dialog opens up literally full-screen, no margins at all and no part of the underlying skin visible. So I know that it's not just mistakenly being set to EnablePopups false due to the differing behavior. Now I'm wondering if there's some kind of strange CSS or JS problem, just on this portal, impacting what is supposed to be a modal. 

I'll keep digging on that line of reasoning - thanks for your suggestions thus far!

David

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