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Configure Scheduler to run on single server in case of web farms

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Alok Agarwal

New Around Here



Posts:6
New Around Here




10/3/2023 9:03 AM

    Hello Team,

    With recent update on scheduler 9.11.2 as mentioned in this thread https://github.com/dnnsof...Platform/issues/5575. We got the understanding that even if set a scheduled task to run on one server only, it is still possible that same task run on other available servers too. We have got the one major issue with this change, we have our one schedule task to send newsletters on scheduled time. We have various such newsletters and set for our subscribers. Some of our newsletter are being delivered multiple times to users, which is great concern for business. To my understanding the product was managing it well in case newsletter is fails one time, it retries it again. I think with this major upgrade, our product has got issue, because second time in retry it  goes on other server, resulting the newsletter being delivered to some of users again. Is it possible to configure it in some was so that it does not go on other server.






    Will Strohl

    Senior Member



    Posts:1278
    Senior Member




    10/3/2023 1:01 PM

      When you're logged in as a superuser, using the persona bar, navigate to the Settings > Servers > Web Servers view.  Do the servers all look correct to you?  If there's more than one, there might even be a button to delete the extra servers.  

      Now, when you use the persona bar to navigate to Settings > Scheduler > Scheduler > edit the Newsletter scheduled job using the pencil icon.  

      There will be a textbox there where a server can be added.  Does this value look correct?  Does it match what you saw in the previous view?  Is there more than one entered?  Ideally for this use case. you should only see a single server there and it shouldn't be empty.  

      Will Strohl

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