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Permission Issues

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Franc

Growing Member

Posts: 48

5/26/2021 7:15 AM

I am running on Windows 2019 DNN 9.1.1 when logged in I am getting this error on the module "There was an error reading the license file. Please contact your web administrator and request them to reset DNN Read/Write Permissions."

and none of the UI graphics display. see link

I have several DNN Instances running fine on the same server

I have replaced the iusrs with network service - Full control

the strange part is that the Person Bar is normal until you try to edit a page.

what could be causing this? any help will be greatly appreciated.

Michael Tobisch

Veteran Member

Posts: 1182

MVP

5/26/2021 9:07 AM

Franc,

are you talking about Evoq? In this case I would try to contact the support, you are paying for this.

In DNN Platform, there is no license file - could it be a third party extension? In this case you should contact the vendor.

Happy DNNing!
Michael

Timo Breumelhof.

Senior Member

Posts: 1322

Helpful Replier

Lifesaver

New Poster

Engaged Reader

5/26/2021 9:31 AM

Did you try to reset the NTFS rights using the advanced button in the folder's security tab (the windows security that is) ?

FYI, for your NTFS rights it would be better to use the AppPool user, instead of "network service" .

Franc

Growing Member

Posts: 48

5/26/2021 9:45 PM

You did it. Thanks that was great.

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