DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.

Windows Server Error on DDR Menu

Sort:
You are not authorized to post a reply.





Growing Member





    I have very frequent incidence of the following error on windows 2012r2, in the event log, which seems related to dnn. i am running dnn 9.6. i believe that this causes an application crash.in which the client becomes unresponsive. In numerous cases i encounter service unavailable (http 503) because the apppool is disabled! so i have to start the apppool. this is more of a booby trap than windows 3.1.

    is ddr a 9.6 artifact, or is it something i have lingering from legacy dnn installations? if it is obsolete, how can i track down the page(s) using it. my entire website is using, to the best of my knowledge a dnngo theme allegedly compatible with 9.6.

    is it possible to configure apppool to ignore requests for termination?

    any help resolving would appreciated.

    Application: w3wp.exe
    Framework Version: v4.0.30319
    Description: The application requested process termination through System.Environment.FailFast(string message).
    Message:
    Stack:
       at System.Environment.FailFast(System.String)
       at ➥돖驴熎걝덛掌ϳ.ᆵ鷊�䝂﬙饞혡ፖ()
       at ..cctor()
       at System.RuntimeTypeHandle.CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef)
       at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
       at System.Activator.CreateInstance(System.Type, Boolean)
       at System.Activator.CreateInstance(System.Type)
       at DotNetNuke.Web.DDRMenu.Localisation.Generic.HaveApi()
       at DotNetNuke.Web.DDRMenu.Localisation.Localiser.get_LocalisationApi()
       at DotNetNuke.Web.DDRMenu.Localisation.Localiser.LocaliseDNNNodeCollection(DotNetNuke.UI.WebControls.DNNNodeCollection)
       at DotNetNuke.Web.DDRMenu.SkinObject.OnPreRender(System.EventArgs)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean, Boolean)
       at System.Web.UI.Page.ProcessRequest(Boolean, Boolean)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(System.Web.HttpContext)
       at System.Web.HttpApplication+CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep)
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep, Boolean ByRef)
       at System.Web.HttpApplication+PipelineStepManager.ResumeSteps(System.Exception)
       at System.Web.HttpApplication.BeginProcessRequestNotification(System.Web.HttpContext, System.AsyncCallback)
       at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(System.Web.Hosting.IIS7WorkerRequest, System.Web.HttpContext)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr, IntPtr, IntPtr, Int32)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr, IntPtr, IntPtr, Int32)
       at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr, System.Web.RequestNotificationStatus ByRef)
       at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr, System.Web.RequestNotificationStatus ByRef)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr, IntPtr, IntPtr, Int32)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr, IntPtr, IntPtr, Int32)

     






    Growing Member





      after further research, i have determined that the dnngo theme is the culprit. i cannot change the site default theme to, let's say, xcillion as it causes site navigation to fail. i cannot use another theme on a new or existing page because it results in navigation failure as noted in my previous post - comlete with server side faults which eventually stop the apppool. when i add a module to a dnngo themed page, page elements are corrupted. in fact, i got an email from google telling me that i had bread crumb issues and that if they weren't resolved my page would be boycotted.

      maybe there is a simple fix. i asked the vendor to resolve. i gave them 1-2 days or i would demand back my money. it will be a big job removing its theme from my site, but i will do it and blast away every byte of their software from my server. the only reason that i am giving it (dnngo) the benefit of the doubt is because i have used its themes for several years with general satisfaction.






      Growing Member





        as to my question about regulating the behavior of the apppool, the answer is yes - there are options in advanced settings of the apppool which govern how, when, and if the apppool should shut down






        Veteran Member





          Hope this works out for you. Generally, DNNGo is quite responsive and serve quick resolutions.
          What theme are you using?
          Tjep's digital agencyRegards,
          Tycho de Waard

          Tjep's digital agency
          We just love DNN
          https://www.tjeps.com





          Growing Member





            Linda has proven to be very responsive and i have liked the theme in the past. the one i just installed is basically an upgrade to a prior edition. the new one is UnZip_DNNGo20047_Unlimited033_AllModules_7.7.0.

            it turns out that i am part of the problem. there were a couple of pages using the old revolution slider. however, i thought that making them hidden and inactive would eliminate them as a cause of problems. 

            over all this upgrade has been my worst. i am restoring back to 8.3 and starting again. my frustration was that i thought i could make progress on website rennovations this weekend but those plans went up in smoke. dnngo has been very attentive but i have to weed my own garden first. i will make this work, but it is requiring a substantial amount of work.






            Veteran Member





              Best of luck. Upgrading from 8.3 will need some work, indeed. Something like:
              - backup
              - make sure you removed RadEditor and use the CKeditor
              - upgrade modules / themes to the latest. (If you have DNN Sharp running make sure, you have the latest versions before bumping to 9.5 compliant versions. Then upgrade DNN Sharp to the 9.5 compliant versions)
              - 8.0.4
              - NewtonsSoft patch if you have DNN Sharp modules running
              - extra backup as 9.2 deprecated a bunch of stuff
              - 9.3.2
              - 9.6.1
              Tjep's digital agencyRegards,
              Tycho de Waard

              Tjep's digital agency
              We just love DNN
              https://www.tjeps.com





              Growing Member





                are you saying that i should remove radeditor from my 8.3 installation before upgrading to 9.6? where do i get the correct ckeditor? which version is correct for 9.6?

                ps - actually i recall it being a configuration setting. neeeever mind.






                Veteran Member





                  Hi Tony,

                  Yes it is a configuration setting. AFAIK, the CKeditor is shipped by default from some 9.x version.
                  You should use that one as the RadEditor is obsolete and vulnerable. So: upgrade asap, switch editor and uninstall the RadEditor.

                  Tjep's digital agencyRegards,
                  Tycho de Waard

                  Tjep's digital agency
                  We just love DNN
                  https://www.tjeps.com





                  Growing Member





                    i have upgraded successfully. removing old software and updating core existing software prior to upgrading dnn was key to overcoming the server errors i encountered in round one. the server errors have decreased substantially. there is still more weed pulling to do from the 8.3 days.

                    the biggest lesson which i had learned long ago from upgrades served me well this time around. BACKUP UP YOUR IIS SITE AND YOUR DATABASE BEFORE UPGRADING DNN

                    You are not authorized to post a reply.

                    These Forums are dedicated to the discussion of DNN Platform.

                    For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

                    1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy
                    2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
                    3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
                    4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
                    5. No Flaming or Trolling.
                    6. No Profanity, Racism, or Prejudice.
                    7. Site Moderators have the final word on approving / removing a thread or post or comment.
                    8. English language posting only, please.

                    Would you like to help us?

                    Awesome! Simply post in the forums using the link below and we'll get you started.

                    Get Involved