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Sanaa

New Around Here



Posts:7
New Around Here




11/9/2020 11:23 PM

    The SMTP settings are in place. The Test Email is going through. There is nothing in the Log file. I don't seem to understand what's going on.






    Timo Breumelhof (40F)

    Veteran Member



    Posts:1100
    Veteran Member




    11/10/2020 6:05 AM

      I guess you mean there's no email being sent?
      Also, please always add the DNN version when you post a question.

      First step I take is to test if DNN sends out the emails.
      You can do that by setting up a temporary drop folder https://www.40fingers.net...elopment-environment

      If the email ends up in the folder, it's not a DNN issue, but a configuration / spam / SPF etc.. issue.

      I think I have seen 2 things that caused emails not being sent inside DNN.
      1. An incorrectly SMTP server configured for a portal, while the general SMTP connection was tested.
      2. An issue with one of the resource files, I think it was a missing key (if you are not using en-us)

      HTH
       

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