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Upgrade 9.2 - 9.10 errors with Persona Bar

Forums > Upgrading DNN Platform
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gnossospa

New Around Here



Posts:17
New Around Here




11/4/2021 1:33 PM

    Had to manually update the personabar dll files and content of the Desktopmodule/Admin/persona.bar directory.

    Firefox
    scheme
        https
    host
        redacted.webaddress.com
    filename
        /API/personaBar/localization/gettable
    culture
        en
    Address
        redacted.xxx.xxx.xxx.xxx:443
    Status
    500
    Internal Server Error
    VersionHTTP/1.1
    Transferred515 B (36 B size)
    Referrer Policystrict-origin-when-cross-origin

    Chrome

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    /API/personaBar/localization/gettable?culture=en

     

     

    Any help would be greatly appreciated. Thanks

     






    gnossospa

    New Around Here



    Posts:17
    New Around Here




    11/5/2021 11:11 AM
      Update- I was able to bump this error by checking Newtonsoft.Json.dll (it did not upload properly) and now there is a font issue:

      -Downloadable Font: Kern: Too large subtable (font-family "pb_semibold" style: normal... etc.) for the open-sans-semibold.ttf font.
      -downloadable font: Table discarded (same font)

      I tried a different font, same error with different font.

      cache was cleared in browser and app pool recycled.





      Joe Craig

      Veteran Member



      Posts:1236
      Veteran Member




      11/5/2021 6:39 PM
        Did you try going directly from 9.2 to9.10? If so, that's definitely NOT going to work.

        I'd recommend that you check the DNN Docs for the recommended upgrade path and that you also read the Release Notes carefully to locate the potential roadblocks.
        Joe Craig
        DNN MVP
        Patapsco Research Group





        gnossospa

        New Around Here



        Posts:17
        New Around Here




        11/6/2021 7:38 AM

          I thought I followed the upgrade instructions, but apparently I not. If I knew what I was doing I would not have to post here! Thanks for your help.






          gnossospa

          New Around Here



          Posts:17
          New Around Here




          11/9/2021 1:42 PM

            I managed to complete the upgrade by trial and error and so far, everything seems to be working as designed. I'll post here, hopefully someone else may need this.

            I tried to run the Upgrade wizard and it errored at 50% attempting to install the AspNetMvc_5.2(etc) Zip file.
            I manually extracted and installed the components and the dll files per the outline in the .dnn files.

            I made sure that each of the dll files in the /bin directory were up to date. In order to facilitate this upgrade, I installed a new instance of 9.10.02 in another directory with one site and compared the two versions and made updates to the old site as needed.

            My biggest issue was tracking down the missing Persona bar. I had to make sure all the javascript files were updated and in their proper locations.
            Had to clear cache and re start server as well as recycle the pool (clearing history in browser too) between stabs, but it is all good now.

            Upgrade Completed

            EDIT- The "downladable font" error described above is still occurring.. It doesn't seem to have an actual effect on the site.






            Will Strohl

            Veteran Member



            Posts:1260
            Veteran Member




            11/12/2021 4:04 PM

              Another thing I see myself doing sometimes on DNN 9+ upgrades is to delete the Resources file from the following folder to clear out any issues with the persona bar.  DNN will recreate it on the next page load.  

              /DesktopModules/Admin/Dnn.PersonaBar/Resources/

              Will Strohl

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