DNN Forums

Ask questions about your website to get help learning DNN and help resolve issues.
Prev
Next

Adding Salesforce chat widgets to Page running in DNN Version: 08.02.00 (689) Errors

Forums > Administration and Configuration
Sort:
You are not authorized to post a reply.





Karthik D

New Around Here



Posts:3
New Around Here




12/23/2021 12:21 PM


    We are trying to add a salesforce widget to our existing page in DNN Version: 08.02.00 (689). This code is working if its added to a html page or aspx page also. But when adding the same javascript code using HTML modules->Module Settings->Footer section, Or i even put that script in the default.aspx page present in the root. I do see the button comming up, when we click on the chat button its showing following errors in the console

    Uncaught TypeError: Cannot redefine property: innerHTML
        at defineProperties (<anonymous>)
        at aura_prod.js:10
        at aura_prod.js:10
    lightning.out.delegate.js?v=7FPkrq_-upw5gdD4giTZpg:178 Uncaught TypeError: Cannot read properties of undefined (reading 'isEmpty')
        at HTMLScriptElement.<anonymous> (lightning.out.delegate.js?v=7FPkrq_-upw5gdD4giTZpg:178)

    These javascripts are external, i beleive salesforce uses them. 

    Should we add some javascript in headers before we call the salesforce chat widget code?

    You are not authorized to post a reply.

    These Forums are dedicated to the discussion of DNN Platform.

    For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

    1. If you have (suspected) security issues, please DO NOT post them in the forums but instead follow the official DNN security policy. 
    2. No Advertising. This includes the promotion of commercial and non-commercial products or services which are not directly related to DNN.
    3. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
    4. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
    5. No Flaming or Trolling.
    6. No Profanity, Racism, or Prejudice.
    7. Site Moderators have the final word on approving / removing a thread or post or comment.
    8. English language posting only, please.

    Would you like to help us?

    Awesome! Simply post in the forums using the link below and we'll get you started.

    Get Involved