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Unable to Add New Module to Page

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Layne Marshall

New Around Here



Posts:2
New Around Here




1/15/2023 12:49 PM

    I am currently experiencing an issue where I am unable to add a new module to one of my pages.  The floating window to drag and drop the module onto the page never appears and the module is automatically added to the ContentPane.  

    The culprit appears to be an error in the apply function in ModuleDialog.js due to the moduleManager parameter being undefined (exact error from DevTools below).  This is happening on the home page in the base culture (and others) of a secured site.  I am using the same Page Theme, Layout and Page Container on the home page for a different culture, but I am not receiving this error on that page.  I've removed all modules from the page in an attempt to see if one of those was causing the issue, but that did not fix it.  One curiosus thing is that the apply function is getting called anytime that page is loaded in Edit mode in the cultures experiencing the issue.  The culture that is working correctly does not call the apply function anytime that it is loaded it edit mode.  It only calls it when a module is added to the page.  I am also able to add modules to other pages in the culture which is having this problem on the home page. 

    Uncaught TypeError: Cannot read properties of undefined (reading 'options')
        at dnn.dnnModuleDialog.apply (ModuleDialog.js?cdv=2608:53:41)
        at handleNewModuleFromCookie (ContentEditor.js?cdv=2608:330:30)






    Erwin

    New Around Here



    Posts:17
    New Around Here




    1/27/2023 6:48 PM
      I've experience it couple of times.
      And it probably because of your DNN Theme, try change it to default DNN theme (Xcillion).
      That usually solve my issue, before I change it back to previous theme.
      Erwin
      awesome dnn





      Will Strohl

      Veteran Member



      Posts:1251
      Veteran Member




      1/27/2023 7:34 PM
        As Erwin is suggesting, there's something on that page that is throwing a client-side error in JavaScript somewhere. The offending JS could be in the theme or in one of the modules on the page.

        You can try first changing the theme to see if it helps... If it doesn't put it back, then remove any other modules on the page, one-by-one, testing between each.

        Sometimes, creating a test page and building it one piece at a time to resemble the page with the issue will help you identify the cause without using the production page as a guinea pig. :)
        Will Strohl

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