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New Member


Posts:2
New Member

    If I try to login at dnnsoftware.com, I get the following message "Login Failed. Please remember that passwords are case sensitive.".

    The "old" link to www.databasemart.com to clear DotNetNuke_Event_Logs is no longer active. On the "new" page of www.dnnsoftware.com the old Login doesn't work. My attempt to reset the password failed. I did not get an e-mail with a link to set the new password (like announced).


    How can I get out of this deadlock?



    Veteran Member


    Posts:814
    Veteran Member

      Posted By Norbeg on 18 Oct 2019 11:29 AM

      If I try to login at dnnsoftware.com, I get the following message "Login Failed. Please remember that passwords are case sensitive.".

      The "old" link to www.databasemart.com to clear DotNetNuke_Event_Logs is no longer active. On the "new" page of www.dnnsoftware.com the old Login doesn't work. My attempt to reset the password failed. I did not get an e-mail with a link to set the new password (like announced).


      How can I get out of this deadlock?

      Actually, there's no direct relation between that site and this site (from a responsibility perspective).
      I just tried the password reset and it also does not work for me.
      But what were you looking for? I don't understand the relationship with www.databasemart.com to be honest..

       

       



      New Member


      Posts:2
      New Member

        @ Timo Breumelhof
        Thank you for your kind and quick reply. Your question lead me the way to solve the problem. Thank you very much!
        To be honest:
        The no longer active link to www.databasemart.com was only a source for information about the working steps to clear the log file. But stupidly I confounded two links: the link to of information about handling the clearing and the link for login to the database. I lost my "clear view" when I read the refuse of my password. As I mentioned: stupid.
        Once again many thanks for your helpful question, that showed me the way.
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