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DNN icons not responding

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New Around Here
Posts: 6
New Around Here
Ok got it, and here are the errors whenever I click on an icon:

jquery.js?cdv=227:4 POST http://www.penarthacousti...s/UpdateUserSettings 404 (Not Found)
send @ jquery.js?cdv=227:4
ajax @ jquery.js?cdv=227:4
rawCall @ sf.js?cdv=227:89
call @ sf.js?cdv=227:100
postsilence @ sf.js?cdv=227:112
save @ persistent.js?cdv=227:29
handleLoadPanel @ main.js?cdv=227:281
handleClickOnHoverMenuItem @ main.js?cdv=227:587
dispatch @ jquery.js?cdv=227:3
r.handle @ jquery.js?cdv=227:3
jquery.js?cdv=227:4 POST http://www.penarthacousti...s/UpdateUserSettings 404 (Not Found)
send @ jquery.js?cdv=227:4
ajax @ jquery.js?cdv=227:4
rawCall @ sf.js?cdv=227:89
call @ sf.js?cdv=227:100
postsilence @ sf.js?cdv=227:112
save @ persistent.js?cdv=227:29
handleLoadPanel @ main.js?cdv=227:281
handleClickOnHoverMenuItem @ main.js?cdv=227:587
dispatch @ jquery.js?cdv=227:3
r.handle @ jquery.js?cdv=227:3
jquery.js?cdv=227:4 POST http://www.penarthacousti...s/UpdateUserSettings 404 (Not Found)

I've expanded the results when clicking on Site Settings and the Edit Icon
So my guess from that is that "UpdateUserSettings" has gone AWOL?!
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Posted By lewisar on 6/8/2023 1:54 AM

jquery.js?cdv=227:4 POST http://www.penarthacousti...s/UpdateUserSettings 404 (Not Found)

I've expanded the results when clicking on Site Settings and the Edit Icon
So my guess from that is that "UpdateUserSettings" has gone AWOL?!

No, not necessarily.  Whenever an API returns a 404 error, it might indeed be gone, but you'll also see the same error if there are any irregularities with the request, or if it's unauthorized.  

In this case, I happen to know that this probably exists. Normally, you'll see this error whenever you're indeed not authorized or there is a configuration error that prevents the request from being valid. 

For example, I recently ran into this because the cookies for the website didn't match the expected domain name for the cookies.  There was additional security added to the web.config, and it was necessary to change it when restoring it in a new environment.  

Are you seeing this in a production or in another environment?  Does the domain name issue sound like it could be a probable cause?  Are you running the site in SSL?  Is it SSL'd all the way through the processing in your environment (e.g., WAF to server, and back)?  

 

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