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File references 404 unless uploaded through Site Assets

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Mitchel Sellers

Growing Member

Posts:97

12/29/2020 3:22 PM

Site Assets = ONLY looks at files under /Portals/{ID} - where {ID} is the id of the current portal 0 for single-portal sites

Module Installs = Resource component types will unzip to the location specified in the "BasePath" Typically /DesktopModules/{ModuleName}

When you install a module, the log will show you every single file extracted and the destination of the file.

Mitchel Sellers
Technology Advisory Group Leader
CEO @ IowaComputerGurus, Inc. a DNN & .NET Solutions Provider
Technical Blog: MitchelSellers.com

hbilbrey

Growing Member

Posts:39

12/29/2020 3:56 PM

Site Assets is working as expected. The issue there is that in the past we could FTP in files into /Portals/0/SomeAssetFolder and that would work fine, but now it doesn't. Inconvenient, but not critical unless it's an indicator of files being uploaded via FTP elsewhere being ignored - especially unpacking the upgrade zip into the website. The site's been around five years and we've only seem this behavior since this August.

I did a re-install of the latest module we deployed, the one that is working thanks to workarounds but doesn't appear in DesktopModules. The Package Installation Report is identical to installing the module on my localhost test instance, which does unpack it into DesktopModules.

It has an entry under Installed Extensions with all relevant information, and there is nothing new in the admin log. Is there a log elsewhere I can check for those destinations? Portals/_default/Logs wasn't helpful either.

Mitchel Sellers

Growing Member

Posts:97

12/29/2020 4:09 PM

What does the log show for the processing of the resource file?

Mitchel Sellers
Technology Advisory Group Leader
CEO @ IowaComputerGurus, Inc. a DNN & .NET Solutions Provider
Technical Blog: MitchelSellers.com

hbilbrey

Growing Member

Posts:39

12/30/2020 8:46 AM

I'm assuming you mean the Package Installation Report. Here's the dump - I can't bold anything but I've spaced it out:

StartJob Starting Installation Info Starting Installation - DPDashModule Info Starting Installation - Script Info Begin Sql execution Info Creating backup of previous version - Providers\DataProviders\SqlDataProvider\Uninstall.SqlDataProvider Info Created - Providers\DataProviders\SqlDataProvider\Uninstall.SqlDataProvider Info Finished Sql execution Info Component installed successfully - Script Info Starting Installation - ResourceFile Info Expanding Resource file Info Creating backup of previous version - Documentation\Documentation.css Info Created - Documentation/Documentation.css Info Creating backup of previous version - Documentation\Documentation.html Info Created - Documentation/Documentation.html Info Creating backup of previous version - Controls\PASADPDash.ascx Info Created - Controls/PASADPDash.ascx Info Creating backup of previous version - Scripts\DPDash.js Info Created - Scripts/DPDash.js Info Creating backup of previous version - App_LocalResources\Edit.ascx.resx Info Created - App_LocalResources/Edit.ascx.resx Info Creating backup of previous version - App_LocalResources\Settings.ascx.resx Info Created - App_LocalResources/Settings.ascx.resx Info Creating backup of previous version - App_LocalResources\View.ascx.resx Info Created - App_LocalResources/View.ascx.resx Info Creating backup of previous version - Edit.ascx Info Created - Edit.ascx Info Creating backup of previous version - License.txt Info Created - License.txt Info Creating backup of previous version - module.css Info Created - module.css Info Creating backup of previous version - ReleaseNotes.txt Info Created - ReleaseNotes.txt Info Creating backup of previous version - Settings.ascx Info Created - Settings.ascx Info Creating backup of previous version - View.ascx Info Created - View.ascx Info Resource Files created Info Component installed successfully - ResourceFile Info Starting Installation - Module Info Module registered successfully - DPDashModule Info Component installed successfully - Module Info Starting Installation - Assembly Info Assembly already registered - bin\DPDashModule.dll Info Creating backup of previous version - bin\DPDashModule.dll Info Created - bin\DPDashModule.dll Info Component installed successfully - Assembly Info Installation committed Info Installation successful. - DPDashModule Info Deleted temporary install folder EndJob Installation successful.

Mitchel Sellers

Growing Member

Posts:97

12/30/2020 10:03 AM

Posted By hbilbrey on 30 Dec 2020 09:46 AM

I'm assuming you mean the Package Installation Report. Here's the dump - I can't bold anything but I've spaced it out:

Info Starting Installation - ResourceFile Info Expanding Resource file Info Creating backup of previous version - Documentation\Documentation.css Info Created - Documentation/Documentation.css Info Creating backup of previous version - Documentation\Documentation.html Info Created - Documentation/Documentation.html Info Creating backup of previous version - Controls\PASADPDash.ascx Info Created - Controls/PASADPDash.ascx Info Creating backup of previous version - Scripts\DPDash.js Info Created - Scripts/DPDash.js Info Creating backup of previous version - App_LocalResources\Edit.ascx.resx Info Created - App_LocalResources/Edit.ascx.resx Info Creating backup of previous version - App_LocalResources\Settings.ascx.resx Info Created - App_LocalResources/Settings.ascx.resx Info Creating backup of previous version - App_LocalResources\View.ascx.resx Info Created - App_LocalResources/View.ascx.resx Info Creating backup of previous version - Edit.ascx Info Created - Edit.ascx Info Creating backup of previous version - License.txt Info Created - License.txt Info Creating backup of previous version - module.css Info Created - module.css Info Creating backup of previous version - ReleaseNotes.txt Info Created - ReleaseNotes.txt Info Creating backup of previous version - Settings.ascx Info Created - Settings.ascx Info Creating backup of previous version - View.ascx Info Created - View.ascx Info Resource Files created Info Component installed successfully - ResourceFile

Ok, this helps, as it shows what is going on, as I suspected your installation file was processed successfully, but look at the smaller snippet that I left above in your quoted reply.

The only .HTML file in the resource zip file is the documentation.html file.

You must make sure that the build process puts everything needed into the resources.zip file inside of your module package, otherwise, it will not be included.

My guess is that you have other files/folders that don't match the packaging requirements in the Build targets.

Mitchel Sellers
Technology Advisory Group Leader
CEO @ IowaComputerGurus, Inc. a DNN & .NET Solutions Provider
Technical Blog: MitchelSellers.com

hbilbrey

Growing Member

Posts:39

12/30/2020 10:28 AM

Is only one .HTML file an indicator of something incorrect? The .ASCX file is my view - and I can install this module correctly to other DNN instances with identical installation reports and it works fine and unpacks to DesktopModules.

This issue of it not unpacking to DesktopModules only occurs on this one problem DNN install. Elsewhere the module works perfectly fine.

Even if things were missing I would expect something from Resources.zip to make it into the DesktopModules/ModuleName folder.

Mitchel Sellers

Growing Member

Posts:97

12/30/2020 10:32 AM

What file is missing?

Mitchel Sellers
Technology Advisory Group Leader
CEO @ IowaComputerGurus, Inc. a DNN & .NET Solutions Provider
Technical Blog: MitchelSellers.com

hbilbrey

Growing Member

Posts:39

12/30/2020 10:36 AM

Everything is missing - There is no "ModuleName" directory under DesktopModules at all. Or in wwwroot/ for that matter.

The module view - that .ascx file - still works though as it's made it into the Files table.

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