Hi all
I'm using Mandeeps singhs live forms and live helpdesk modules to create a helpdesk ticket system for my website. I'm trying to create a ticket in the helpdesk module when the live form is submitted, this uses http to send the post from the live form to the helpdesk module.
I've tested this locally and it works but when i try to set it up on the live site i keep getting this error:
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it (the ip of the server goes here but i removed it from this post) at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at Mandeeps.DNN.Modules.LiveForms.Extensions.Helpdesk.HelpdeskExtension.Execute(Control FormControl, HttpContext Context, PortalSettings PortalSettings, FormInfo Form, Submission SubmissionInfo)
Does anyone have any idea how to solve this?
Michael TobischDNN★MVP
I would ask Mandeeps for support TBH
Is your site on Cloudflare? If so, whitelist the IP address of the server that runs your DNN instance.
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