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DNN PersonaBar Not displaying after login

Forums > Upgrading DNN Platform
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Jini Joy

New Around Here



Posts:7
New Around Here




12/28/2022 11:10 AM

    DNN PersonaBar Not displaying after login in to admin Panel. After login page is not redirecting. But the DNN icon in the left top corner is showing when we move to any inner page in the website. But the PersonaBar is not displaying. Was working perfectly before. Suddenly stop showing personabar.






    Michael Tobisch

    Veteran Member



    Posts:1125
    Veteran Member




    12/28/2022 2:25 PM
      Could you please provide which DNN version you are using, and if this happened after an upgrade? If so, which version did you upgrade from? Is this on every page of the site, or just the start page? Did you change anything before that happened? Does it work if you use the default skin?

      Happy DNNing!
      Michael

      Michael Tobisch
      DNN★MVP

      dnnWerk Austria
      DNN Connect





      Will Strohl

      Veteran Member



      Posts:1269
      Veteran Member




      12/29/2022 3:53 PM

        I would suggest clearing out the cache in DNN and in the web browser. If you have a CDN/WAF in front of the website, also clear the cache there.

        If that doesn't work, try deleting the .resources file in the /DesktopModules/Admin/Dnn.PersonaBar/Resources/ folder. Once you do, revisit the website as an admin or superuser, and you will hopefully see the persona bar again.  (Also, DNN will regenerate the file you just deleted.)  

        Beyond that, this is most commonly an issue with conflicting JS/CSS loaded into the page. Does the problem also still happen on a page with no third-party themes/modules on it?

        Will Strohl

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