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Update to 09.11.00 Package installation errors

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Growing Member
Posts: 47
Growing Member

    Hi nukers,

    Today I tried upgrading to 09.11.00 and this is what the log file looked like....

    Upgrading DNN
    Current Assembly Version: 09.11.00
    Current Database Version: 09.10.02
     
    Upgrade Status Report
    00:00:00.143 - Upgrading to Version: 09.11.00
    00:00:00.174 -   Executing Script:09.10.03.SqlDataProvider Success
    00:00:00.372 -   Executing Script:09.11.00.SqlDataProvider Success
    00:00:00.622 -   Application Upgrades : 09.10.03 Success
    00:00:00.622 -   Application Upgrades : 09.11.00 Success
    00:00:00.622 -   Cleaning Up Files: 09.10.03 Success
    00:00:00.622 -   Cleaning Up Files: 09.11.00 Success
    00:00:00.637 -   Updating Config Files: 09.10.03 Success
    00:00:00.637 -   Updating Config Files: 09.11.00 Success
    00:00:00.684 - Performing General Upgrades
    00:00:01.190 -   Installing Package File AspNetMvc_5.2.61129.10_Install:  Error!
    00:00:01.415 -   Installing Package File AspNetWebApi_5.2.61129.10_Install:  Error!
    00:00:01.540 -   Installing Package File AspNetWebPages_3.0.61129.10_Install:  Error!
    00:00:01.649 -   Installing Package File MailKit_2.15.0.0_Install:  Error!
    00:00:01.860 -   Installing Package File Dnn.PersonaBar.UI_09.11.00_Install:  Error!
    00:00:01.985 -   Installing Package File Dnn.EditBar.UI_09.11.00_Install:  Error!
    00:00:02.079 -   Installing Package File DDRMenu_09.11.00_Install:  Error!
    00:00:02.239 -   Installing Package File MicrosoftGlobbing_5.0.20.51904_Install:  Error!
    00:00:02.364 -   Installing Package File SharpZipLib_1.3.3.11_Install:  Error!
    00:00:02.442 -   Installing Package File WebFormsMvp_1.4.5.0_Install:  Error!
    00:00:02.505 -   Installing Package File DNNCE_AzureConnector_09.11.00_Install:  Error!
    00:00:02.583 -   Installing Package File DNNCE_Console_09.11.00_Install:  Error!
    00:00:02.661 -   Installing Package File DNNCE_CoreMessaging_09.11.00_Install:  Error!
    00:00:02.762 -   Installing Package File DNNCE_HTML_09.11.00_Install:  Error!
    00:00:02.887 -   Installing Package File DNNCE_HtmlEditorManager_09.11.00_Install:  Error!
    00:00:02.967 -   Installing Package File DNNCE_Journal_09.11.00_Install:  Error!
    00:00:03.045 -   Installing Package File DNNCE_MemberDirectory_09.11.00_Install:  Error!
    00:00:03.117 -   Installing Package File DNNCE_RazorHost_09.11.00_Install:  Error!
    00:00:03.275 -   Installing Package File DNNCE_ResourceManager_09.11.00_Install:  Error!
    00:00:03.368 -   Installing Package File DNNCE_SiteExportImport_09.11.00_Install:  Error!
    00:00:03.494 -   Installing Package File DNNCE_SocialGroups_09.11.00_Install:  Error!
    00:00:03.572 -   Installing Package File DNNCE_TelerikRemoval_09.11.00_Install:  Error!
    00:00:03.681 -   Installing Package File GoogleAnalyticsConnector_09.11.00_Install:  Error!
    00:00:03.770 -   Installing Package File GoogleTagManagerConnector_09.11.00_Install:  Error!
    00:00:03.833 -   Installing Package File Newtonsoft.Json_13.0.1.25517_Install:  Error!
    00:00:03.911 -   Installing Package File Skin_Xcillion_09.11.00_Install:  Error!
    00:00:04.005 -   Installing Package File jQuery_03.05.01_Install:  Error!
    00:00:04.083 -   Installing Package File Knockout_03.05.01_Install:  Error!
    00:00:04.180 -   Installing Package File Selectize_00.12.06_Install:  Error!
    00:00:04.243 -   Installing Package File Google_Auth_09.11.00_Install:  Error!
    00:00:04.336 -   Installing Package File AspNetClientCapabilityProvider_09.11.00_Install:  Error!
    00:00:04.407 -   Installing Package File DNN_SimpleWebFarmCachingProvider_09.11.00_Install:  Error!
    00:00:04.485 -   Installing Package File DNNCE_FolderProviders_09.11.00_Install:  Error!
    00:00:04.579 -   Installing Package File DNNConnect.CKEditorProvider_09.11.00_Install:  Error!
    00:00:04.688 -   Installing Package File Facebook_Auth_09.11.00_Install:  Error!
    00:00:04.799 -   Installing Package File Live_Auth_09.11.00_Install:  Error!
    00:00:04.892 -   Installing Package File Twitter_Auth_09.11.00_Install:  Error!
    00:00:04.986 -   Installing Package File Dnn.PersonaBar.Extensions_09.11.00_Install:  Error!
    00:00:05.212 -   Installing Package File jQueryMigrate_03.04.00_Install:  Error!
    00:00:05.293 -   Installing Package File jQueryUI_01.13.02_Install:  Error!
    00:00:05.371 -   Replacing Digital Assets Manager with the new Resource Manager:  Success
     
    Checking Security Aspects
    We have confirmed that you have removed Telerik, which makes your site ready for DNN 10.0.0.
     
    Upgrade Complete
     
    Click Here To Access Your Site

    The site seems to load OK, and much of it looked normal.  The new asset manager failed with a load error though...and probably other issues.

    I rolled the upgrade back.

    Any ideas on how to troubleshoot this?

    Thanks

     

    Growing Member
    Posts: 55
    Growing Member
      Did you unblock the upgrade zip file before unzipping it?
      Growing Member
      Posts: 47
      Growing Member
        Hi Justin,

        The zip file doesn't have the option to unblock it when I right-click and view the properties so I guess it's not blocked.
        Veteran Member
        Posts: 1236
        Veteran Member
          Can you get to the log files? There's probably more detailed information there. (/portals/default/logs)
          Growing Member
          Posts: 47
          Growing Member
            Thanks Joe. I'll re-run the upgrade and check that location for further information.
            Growing Member
            Posts: 47
            Growing Member
              OK, so I tried the upgrade again, and same results. There is a very large log file...pasting just a sample of it here.

              The first error is an ActiveForums issue, followed by a bunch of failed module installs by the look of it.

              Looks like Telerik is still an issue?

              Any help would be greatly appreciated.

              Thanks, Rod

              =========================

              2022-12-26 01:09:57,806 [AZAppSvr][Thread:33][ERROR] DotNetNuke.Modules.ActiveForums.Environment - Thread was being aborted.
              System.Threading.ThreadAbortException: Thread was being aborted.
              at System.Threading.Thread.AbortInternal()
              at System.Threading.Thread.Abort(Object stateInfo)
              at System.Web.HttpResponse.AbortCurrentThread()
              at System.Web.HttpResponse.Redirect(String url, Boolean endResponse, Boolean permanent)
              at DotNetNuke.Modules.ActiveForums.Controls.TopicView.LoadData(Int32 pageId)
              at DotNetNuke.Modules.ActiveForums.Controls.TopicView.OnLoad(EventArgs e)
              2022-12-26 01:55:37,319 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.HtmlEditor.TelerikEditorProvider, Version=5.6.3.0, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Could not load file or assembly 'Telerik.Web.UI, Version=2011.1.519.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The system cannot find the file specified.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              2022-12-26 01:55:37,381 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Modules.Forum, Version=5.0.3.3600, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Could not load type 'DotNetNuke.Services.Vendors.VendorInfo' from assembly 'DotNetNuke, Version=9.10.2.0, Culture=neutral, PublicKeyToken=null'.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              2022-12-26 01:55:37,413 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Modules.Reports, Version=6.1.0.0, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Could not load file or assembly 'nunit.framework, Version=2.6.4.14350, Culture=neutral, PublicKeyToken=96d09a1eb7f44a77' or one of its dependencies. The system cannot find the file specified.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              2022-12-26 01:55:37,413 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Provider.AspNetProvider, Version=5.6.0.0, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Method 'RestoreUser' in type 'DotNetNuke.Security.Membership.AspNetMembershipProvider' from assembly 'DotNetNuke.Provider.AspNetProvider, Version=5.6.0.0, Culture=neutral, PublicKeyToken=null' does not have an implementation.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              2022-12-26 01:55:37,413 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.DependencyInjectionInitialize - Unable to configure services for DotNetNuke.Provider.DNNProvider, Version=5.6.0.0, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Method 'GetRolesBasicSearch' in type 'DotNetNuke.Security.Membership.DNNRoleProvider' from assembly 'DotNetNuke.Provider.DNNProvider, Version=5.6.0.0, Culture=neutral, PublicKeyToken=null' does not have an implementation.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              2022-12-26 01:55:37,788 [AZAppSvr][Thread:1][ERROR] DotNetNuke.Web.Extensions.StartupExtensions - Unable to configure services for DotNetNuke.HtmlEditor.TelerikEditorProvider, Version=5.6.3.0, Culture=neutral, PublicKeyToken=null, see exception for details
              - LoaderException: Could not load file or assembly 'Telerik.Web.UI, Version=2011.1.519.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. The system cannot find the file specified.
              System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
              at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)
              at System.Reflection.Assembly.GetTypes()
              at DotNetNuke.DependencyInjection.Extensions.TypeExtensions.SafeGetTypes(Assembly assembly, ILog logger)
              Veteran Member
              Posts: 1168
              Veteran Member
                Did you by any chance remove Telerik, but not the RAD HTML provider?

                Happy DNNing!
                Michael

                Michael Tobisch
                DNN★MVP

                dnnWerk Austria
                DNN Connect
                Growing Member
                Posts: 47
                Growing Member

                  Hi Michael,

                  Thanks - yes, I manually removed Telerik as per some instructions before the previous update.  Not sure about the Rad provider.  Are you saying this should be removed also?

                  Veteran Member
                  Posts: 1168
                  Veteran Member
                    Yes, because it depends on Telerik. You should use the CK Editor provider instead.

                    Happy DNNing!
                    Michael

                    Michael Tobisch
                    DNN★MVP

                    dnnWerk Austria
                    DNN Connect
                    Senior Member
                    Posts: 1393
                    Senior Member

                      Yeah, I believe that you can't upgrade past 9.10 if you have any of the previously installed Telerik components still active in the website.  What Michael is pointing out is step 17 in the link below.  You can also use step 18 to help find the elements in your web.config.  I just search for anything containing "telerik" and anything that begins with "rad" but is also still telerik.  Telerik's controls all started with "rad" but those three letters can be in other things too.  :) 

                      https://docs.dnncommunity...k-removal/index.html

                      Once you've fully removed Telerik, you should have a much better result. 

                      However, I'd also suggest being sure that you first upgrade any third-party extensions you might have before upgrading again.  In my experience, old custom/third-party extensions and messy web.configs are the most common causes when upgrades go wrong.  😎 

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