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istabpreview error on upgrade from 9.1.1 to 9.3.2

Forums > Upgrading DNN Platform
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mhamlett101

New Around Here



Posts:6
New Around Here




5/6/2020 8:24 AM

    i see this on every module when i upgrade from 9.1.1 to 9.3.2 or directly to 9.5

     

    Error: USER EXPERIENCE is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: h:\root\home\mhamlett-001\www\site1\DesktopModules\HTML\HtmlModule.ascx(109): error CS0117: 'DotNetNuke.Common.Globals' does not contain a definition for 'IsTabPreview' ---> System.Web.HttpCompileException: h:\root\home\mhamlett-001\www\site1\DesktopModules\HTML\HtmlModule.ascx(109): error CS0117: 'DotNetNuke.Common.Globals' does not contain a definition for 'IsTabPreview' at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.WebFormsModuleControlFactory.CreateControl(TemplateControl containerControl, String controlKey, String controlSrc) at DotNetNuke.UI.Modules.WebFormsModuleControlFactory.CreateModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.ModulePipeline.ModuleControlPipeline.LoadModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---






    mhamlett101

    New Around Here



    Posts:6
    New Around Here




    5/6/2020 8:27 AM
      i have verified that all dnnsharp modules are upgraded to lastest versions they recommend. they say it isnt them. i contacted the theme designer to get a 9.5 version and installed it. i even removed the theme and uninstalled their modules. no luck
      this site is as barebones as i can make it. only a few dnnsharp modules and gravity skin.





      mhamlett101

      New Around Here



      Posts:6
      New Around Here




      5/6/2020 8:27 AM
        i have also tried going directly to 9.5 and 9.6 with same results.





        Timo Breumelhof (40F)

        Veteran Member



        Posts:1096
        Veteran Member




        5/6/2020 9:30 AM

          Did you install the DNN sharp modules before or after the upgrade?

          40FINGERS Web Solutions · Style Helper · DDR Menu Demo Skins · SEO Redirect





          mhamlett101

          New Around Here



          Posts:6
          New Around Here




          5/6/2020 9:45 AM

            before

            i installed the upgraded skin and modules at 9.1.1

            i was getting "TOO MANY REDIRECTS" trying to upgrade without upgrading the modules and skin.






            Timo Breumelhof (40F)

            Veteran Member



            Posts:1096
            Veteran Member




            5/6/2020 10:18 AM

              I'm not sure, but isn't MyTokens making changes to the HTML module?

              (that would mean you would have to install it after the DNN upgrade)

              40FINGERS Web Solutions · Style Helper · DDR Menu Demo Skins · SEO Redirect





              mhamlett101

              New Around Here



              Posts:6
              New Around Here




              5/6/2020 10:27 AM

                so i guess i could reinstall the modules after the upgrade. i didnt try that

                it seems they have to be installed the upgrade, otherwise i get the too many redirects error.






                Michael Tobisch

                Veteran Member



                Posts:1124
                Veteran Member




                5/7/2020 3:44 AM

                  You can install the modules during the upgrade. Just copy the install/upgrade packages of the modules into the /install/modules folder (between step 3 and 4 of these instructions. This will upgrade the modules during the DNN upgrade process.

                  Happy DNNing!
                  Michael

                  Michael Tobisch
                  DNN★MVP

                  dnnWerk Austria
                  DNN Connect
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