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Upgrading DNN to 9.7.2

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New Member


Posts:8
New Member

    Hi everybody,

    I am trying to upgrade from 7.3.3 to 9.7.2, and in order to achieve that i have started with the first step: upgrading to 7.4.2. After the installation ended, the only error apeared in the final install report was this: "Installing Package File Telerik_07.03.04_Install: Error!"

    What should I do next?

    Thank you,



    Veteran Member


    Posts:783
    Veteran Member

      I would take a look at the log4net files, particularly the install file, to see if there are more details about the failure.
      Joe Craig
      DNN MVP
      Patapsco Research Group


      New Member


      Posts:8
      New Member

        Thank you for the answer.

        Unfortunetaly, there is no file in /logs folder. There are two folders (Web and WS) empty.

         



        Veteran Member


        Posts:783
        Veteran Member

          /Portals/_default/Logs ?

          There should be files named yyyy.mm.dd.log.resources and InstallerLogyyyymmdd.resources, and a directory named LogConfig.
          Joe Craig
          DNN MVP
          Patapsco Research Group


          New Member


          Posts:8
          New Member

            Nothing usefull is there. I've found 2 files: 2020.10.29.log.resources and InstallerLog20201029.resources but has no error inside.



            Veteran Member


            Posts:783
            Veteran Member

              OK, that's odd.

              Did the upgrade run to completion? What happened if you browsed to the site?

              So, what I would do is:
              1. Revert to the 7.3.3 version.
              2. Copy the Upgrade package after verifying that the package has been unblocked.
              3. Start the upgrade.
              Joe Craig
              DNN MVP
              Patapsco Research Group


              New Member


              Posts:8
              New Member

                I've already do this:

                1. Revert to the 7.3.3 version.
                2. Copy the Upgrade package after verifying that the package has been unblocked.
                3. Start the upgrade.

                Yes, the upgrade process has rich the end.

                The site seems to work but i still have some problems on some pages, and when i look into log i am finding many of :

                2020-10-29 19:48:27,070 [xxx][Thread:22][ERROR] DotNetNuke.Services.Exceptions.Exceptions - System.MissingMethodException: Cannot create an abstract class.
                   at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
                   at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
                   at System.Activator.CreateInstance(Type type, Boolean nonPublic)
                   at System.Activator.CreateInstance(Type type)
                   at DotNetNuke.UI.Skins.Pane.IsVesionableModule(ModuleInfo moduleInfo)
                   at DotNetNuke.UI.Skins.Pane.InjectModule(ModuleInfo module)
                   at DotNetNuke.UI.Skins.Skin.InjectModule(Pane pane, ModuleInfo module)

                 

                 



                Veteran Member


                Posts:711
                Veteran Member

                  Do those pages have a specific module placed on them?

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